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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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February 18, 2023

The personnel is always very friendly and helpful and the waiting area is very comfortable. More

by Fridenro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Rudy Luther Toyota responded

Thank you for your feedback! We appreciate you. :)

February 11, 2023

Brought car to deal due to an issue which required analysis/fixing problem before I could drive it further. The service department analyzed the issue and the car was drivable within an hour. More

by ray.boll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Rudy Luther Toyota responded

We're glad to have been able to assist you, Ray. If you need anything in the future - please let us know.

February 10, 2023

Easy scheduling, very responsive via text and the vehicle was done at just the time they said it would be done. Great service! More

by KNU
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Rudy Luther Toyota responded

We appreciate your feedback - thank you so much for coming to RLT!

February 09, 2023

Duane and Jeremey and Laurie were very helpful and answered my questions. Ryan was helpful in explaining an unrelated issue as well More

by georgestout28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer, Jeremy Hassler
Feb 14, 2023 -

Rudy Luther Toyota responded

Thank you, George! Take care.

February 07, 2023

Ease of on line scheduling. John and Nick in service dep't. were welcoming and thorough in explaining service on my vehicle. More

by tj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Rudy Luther Toyota responded

Hi TJ - thank you for your positive feedback about John and Nick in service. We hope to see you next time. :)

February 07, 2023

Jeremey was great! Constant communication with updates. Fixed my car and didn't press extra things to be fixed. Very informative and helpful. Very pleased with my exper More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Feb 07, 2023 -

Rudy Luther Toyota responded

Thanks for the positive review, Ben. Your experience is what we shoot for every time. We look forward to seeing you again!

February 06, 2023

Simple: beginning to end. Terry is very informative and will make sure you aren't spending money on anything you don't need, all while ensuring you get the best service poss More

by claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie
Feb 07, 2023 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, Claire. Reach out to us if there's anything else you need. :)

February 05, 2023

Easy to set-up appointment on-line. .. greeted early on a Monday morning for check in. Great communication with Tech Jeremy.. More

by ScotEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Beyer, Jeremy Hassler
Feb 07, 2023 -

Rudy Luther Toyota responded

Thank you Scot! We hope you have a great rest of your week.

February 03, 2023

Service was quick and staff kept me up to date on the progress of my vehicle. Would like to see cookies and popcorn back though. More

by ldick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

ldick responded

Verifying review

Feb 03, 2023 -

Rudy Luther Toyota responded

We miss the cookies and popcorn too and will bring your suggestion to our management team. We are so glad you had a great visit otherwise and we hope to see you back in again next time.

January 29, 2023

Had what I wanted done. They wanted to do more which would've been a lot more. They got rid of the senior discount which is bad move. Costs of things are definitely higher. More

by Mreman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember person
Feb 01, 2023 -

Rudy Luther Toyota responded

Thank you very much for your honest feedback. We are always looking for ways to improve and will bring your suggestions to our management team. We appreciate you coming to see us and hope to earn your business again in the future.

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