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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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April 29, 2021

Excellent service and attention to detail. Very prompt service and communication throughout. Love the video of my vehicle and nice compliments. I would have loved a carwash though!. More

by suzyMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Rudy Luther Toyota responded

Thank you for your feedback Suzy! We appreciate your business and look forward to seeing you again.

April 29, 2021

Mia does a good job for me, I work close by so she is able to work me in when I drop the car off. A good value for the dollar!! More

by mike.prok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Rudy Luther Toyota responded

Hi Mike, thank you for sharing your experience with us, and thank you for your continued loyalty. We appreciate your business!

April 28, 2021

Your service is always excellent and your team are very customer oriented. Keep up the good work! I do not like to take surveys, I find them irritating. More

by randerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
April 27, 2021

I have owned a car from this dealership for a few years now and love the quality of the product and the service i recieve. More

by wynddncr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lon Blumenberg
Apr 30, 2021 -

Rudy Luther Toyota responded

So great to hear! We appreciate you! Thank you!

April 27, 2021

I always feel that I can trust my car to your dealership I always feel that I can trust my car to your dealership for service. And Terry Johnson, Assistant Service Manager, was very helpful in questions I More

by lizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Rudy Luther Toyota responded

Thank you Lizzy! We appreciate your continued business!

April 26, 2021

They either addressed or promised to address all my issues and concerns. They provided prompt service, with minimal wait time. All in a comfortable waiting area with complimentary beverages and snacks. More

by jxenge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
Apr 26, 2021 -

Rudy Luther Toyota responded

Thank you for your 5-star rating and review! Sounds like you had a pleasant experience with our service department and were able to take advantage of our complimentary amenities. We hope you have a great rest of your week, and look forward to seeing you again next time. :)

April 26, 2021

I found my first experience with servicing my vehicle at Rudy Luther for its standard 5K-mile maintenance to be smooth and expedient, thanks to Austin's help checking in. Amazingly comfortable waiting chai More

by hkypuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Falconer
Apr 26, 2021 -

Rudy Luther Toyota responded

Thank you so much for taking the time to review your last experience with Austin and Tyler. We do apologize that we were not able to assist with the detailing services, but hope to have this available as soon as we are possibly able to. Thank you for being such a great customer, and we hope to see you again in the future!

April 26, 2021

I’ve always had amazing service at Rudy Luther, where I bought my first new car. Great maintenance and customer service. I always recommend them. More

by bryanbope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Rudy Luther Toyota responded

Hi Bryan! Thank you for your feedback and your continued loyalty. We truly appreciate your business!

April 25, 2021

Great service, friendly staff, great waiting area. Not much else to say but I am very happy with all that they do for me. Thank you More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler, Eric Hagen
Apr 25, 2021 -

Rudy Luther Toyota responded

Thank you Julie! We appreciate you!

April 25, 2021

work was quick and well done. They did remove my radio antenna, I assume for the car wash, but neglected to put it back on. It was on the front seat floor. More

by fantom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Apr 25, 2021 -

Rudy Luther Toyota responded

Thank you for the honest feedback, we appreciate it. Thank you for your business!

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