
Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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BMW Purchase experience 5 star service, very friendly and made it easy.. I definitely would recommend you on buying from them. Thank you Martik your the best, referring my f 5 star service, very friendly and made it easy.. I definitely would recommend you on buying from them. Thank you Martik your the best, referring my friends and family to you! More
Very happy - again! Victor Bouhadana helped me once again to select a perfect BMW. Everyone else I also dealt with in the process was professional, efficient and very fri Victor Bouhadana helped me once again to select a perfect BMW. Everyone else I also dealt with in the process was professional, efficient and very friendly. Thank you all! More
Overall good experience - Pick up was clumsy though Overall good experience but felt that the pickup experience could have been much better as I had to wait to talk with a service person before I could Overall good experience but felt that the pickup experience could have been much better as I had to wait to talk with a service person before I could obtain my car. They were all busy either on the phone or with customers and my car was ready after a routine checkup. I think the move to NOT staff the cashier's desk was unfortunate and not in the customers best interest. If we had additional questions about the repair I would ask to speak to a service rep. More
Best dealership ive dealt with in a long time From the moment i walked into rusnak bmw to the moment i picked up my dream car adam In the bmw sales department made me feel at home and walked me t From the moment i walked into rusnak bmw to the moment i picked up my dream car adam In the bmw sales department made me feel at home and walked me through the tedious process of ordering my first bmw individual car. From adam in sales to amir and mehran in management and nancy in finance they made this usually problematic process a breeze adam was very patient through out the whole building process and checked in with me regularly as the car took 3 months to ship from germany. If you’re looking for first class service look no further than rusnak bmw. I’d recommend them to anyone looking to get into a new bmw More
great staff Everyone at the dealership is friendly and eager to help. Setting up service is easy and all work done that needs to be! I have had nothing but great Everyone at the dealership is friendly and eager to help. Setting up service is easy and all work done that needs to be! I have had nothing but great experiences from purchasing, to servicing, to return. More
Great experience The staff was exceptional. The whole experience was seamless. Patrick was a great sales person. Nancy in finance was great. The entire dealership is The staff was exceptional. The whole experience was seamless. Patrick was a great sales person. Nancy in finance was great. The entire dealership is professional. More
Nice place to do business! Everyone was so friendly and nice. Great selection of cars. I would return here if I was purchasing another BMW. Victor was amazing. Thank you lobe m Everyone was so friendly and nice. Great selection of cars. I would return here if I was purchasing another BMW. Victor was amazing. Thank you lobe my new car!!! More
Efficient Service We are from the Bay Area and were in Weslake to attend a funeral when our "Drivetrain Malfunction" light came on. Imagine the panic that set in being We are from the Bay Area and were in Weslake to attend a funeral when our "Drivetrain Malfunction" light came on. Imagine the panic that set in being 300+ miles from home. I was 3 miles from Rusnak BMW, so I immediately called their service department and was told to bring my BMW in immediately. I was assigned to Service Advisor Art Simcox who was efficient, professional and sympathetic to our situation, yet realistic . He saw us immediately, but told us that diagnostics could not be run until the next morning and as soon as he could, he'd let us know what was wrong with our car. True to his word, Art notified us of a malfunction with a fuel injector and had it repaired and ready for pick up at 4pm. Thank you for your efficient service and getting us back on the road to get home as originally planned!! More
Great People, Great Service...oh yes, great car, too (: 5 BIG stars for Mike Powell. He is especially great to work with, and everyone there -from George who sold us our BMWs to the team that always has a s 5 BIG stars for Mike Powell. He is especially great to work with, and everyone there -from George who sold us our BMWs to the team that always has a smile when they check my tire pressure - make Ruznak BMW an exceptional dealership. More