Rusnak BMW

Nice place to do business! Everyone was so friendly and nice. Great selection of cars. I would return here if I was purchasing another BMW. Victor was amazing. Thank you lobe m Everyone was so friendly and nice. Great selection of cars. I would return here if I was purchasing another BMW. Victor was amazing. Thank you lobe my new car!!! More

Efficient Service We are from the Bay Area and were in Weslake to attend a funeral when our "Drivetrain Malfunction" light came on. Imagine the panic that set in being We are from the Bay Area and were in Weslake to attend a funeral when our "Drivetrain Malfunction" light came on. Imagine the panic that set in being 300+ miles from home. I was 3 miles from Rusnak BMW, so I immediately called their service department and was told to bring my BMW in immediately. I was assigned to Service Advisor Art Simcox who was efficient, professional and sympathetic to our situation, yet realistic . He saw us immediately, but told us that diagnostics could not be run until the next morning and as soon as he could, he'd let us know what was wrong with our car. True to his word, Art notified us of a malfunction with a fuel injector and had it repaired and ready for pick up at 4pm. Thank you for your efficient service and getting us back on the road to get home as originally planned!! More

Great People, Great Service...oh yes, great car, too (: 5 BIG stars for Mike Powell. He is especially great to work with, and everyone there -from George who sold us our BMWs to the team that always has a s 5 BIG stars for Mike Powell. He is especially great to work with, and everyone there -from George who sold us our BMWs to the team that always has a smile when they check my tire pressure - make Ruznak BMW an exceptional dealership. More

Check Engine Light Came in for a check engine light. Renee was lovely and helpful as usual. She arranged a loner for me even though I had not reserved one in advance. Came in for a check engine light. Renee was lovely and helpful as usual. She arranged a loner for me even though I had not reserved one in advance. Great experience as always! More

Rusnak BMW Westlake is Awesome!! Consistent Proven Reliable Everyone doing a great job at Rusnak Westlake. Have been coming here for 25+ years and their work is consistent from Sales to Service. I live in Santa Everyone doing a great job at Rusnak Westlake. Have been coming here for 25+ years and their work is consistent from Sales to Service. I live in Santa Monica but prefer to go to Westlake Village Rusnak for sales and service. Zach was my service advisor and he promptly took care of the service in a very friendly and professional manner while I waited in the beautiful clean lobby area they have. I also got to run into Mehran who is in charge of the Sales Department at Rusnak and does a fantastic job as well along with his team which includes Mr. Roger Caroll who has helped me in the past. Korrosh (Sirus) who is a new addition to the service team assisting us was also very helpful. To be honest, everyone there is great with excellent customer service. I highly recommend Rusnak to all of my friends!! More

Amazing Customer Service I have been taking my car to this dealership for over 9 years and they have always given me very good service. ART SIMCOX my service advisor always I have been taking my car to this dealership for over 9 years and they have always given me very good service. ART SIMCOX my service advisor always treated me as family and they always have my car ready on time. My sales advisor Vitaly Sklar is also amazing. Thanks guys for always taking care of my needs. More

Excellent as always Came in for a maintenance service on my 440xi GC and Mike handled it beautifully as usual. Perfection all round, could not wish for more! Came in for a maintenance service on my 440xi GC and Mike handled it beautifully as usual. Perfection all round, could not wish for more! More

Very good I'm happy with oil change service and the price. Also very happy with dropping me off shuttle service and picking me up from my home later Comfortabl I'm happy with oil change service and the price. Also very happy with dropping me off shuttle service and picking me up from my home later Comfortable and convenient Thanks More

I definitely recommend Rusnak BMW to anyone I want to share my experience in choosing a car in RUSNAK BMW. I leased my previous BMW x5 in Rusnak almost 3 years ago, and now it's time to return t I want to share my experience in choosing a car in RUSNAK BMW. I leased my previous BMW x5 in Rusnak almost 3 years ago, and now it's time to return the car and choose a new one. Vitaliy who worked with me last time showed me all cars that interest me, talked about new options, answered all my 100,500 questions, and also arranged a test drive on cars I liked. While we were doing this, my previous car was inspected and prepared for a return. I could not even imagine how it can be easy and simple. As a result, after a few hours I left on the new BMW X7. I'm really enjoying my new x7 and for this I'm appreciate manager Amir, who made an excellent offer for the new car, and especially I'm appreciate Vitaly, who worked with me on returning my previous car and choosing a new one. I definitely recommend Rusnak to anyone who wants a 5-star service and enjoy of choosing a new car. More