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Rusnak BMW

Thousand Oaks, CA

4.8
897 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 897 reviews

May 22, 2019

Repair needed. I bring my car over 30 miles away to this BMW facility because of the honest service I receive from Michael Powell. He is friendly, polite, efficient, More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
May 24, 2019 -

Rusnak BMW responded

We're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.

May 21, 2019

Helpful and attentive staff Mark Weisberg did everything to help us evaluate the vehicle we were looking at and make a purchase decision. There was no pressure- just facts and an More

by ScottBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belle Hormozi, Finance Manager, was excellent. Provided honest, valuable information.
May 24, 2019 -

Rusnak BMW responded

Hello, we are glad we could help! We hope to see you soon!

May 15, 2019

Pleasant Appointment on time car was clean when returned, loaner was ready, easy to get in and out . Friendly staff someone met me right as I parked my car. More

by Esellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Martin
May 02, 2019

Quick and friendly service. Best experience in leasing Darren was always prompt, and was more prepared in all things I could have asked for. I had compared shopped with 3 other dealers, Darren came up wit More

by i34Abel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Rusnak BMW responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 30, 2019

Great Experience! Roger Carroll and the Rusnak team gave me a fantastic buying experience. From price to test drive and signing, everyone went above and beyond to help More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Rusnak BMW responded

Thank you, Janet! We are glad you are happy with your new car.

April 27, 2019

Best ever Feels like home every time I go there - Bob Martin is just like our family member by now. The ease of owning BMWs is as important for me as the qualit More

by Shanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin, George Bonnaz
Apr 29, 2019 -

Rusnak BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 26, 2019

My new X5 experience Excellent sales experience in acquiring my new X5! Talked to other dealers in the area, none compare!! Not pushy, very knowledgeable sales team. He More

by Black Beauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick RODRIGUEZ
Apr 29, 2019 -

Rusnak BMW responded

Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

April 26, 2019

Service X6 Everything was smooth and correct. Quality was at the level one would expect from a BMW dealer. Keep up the good job. See you next time More

by Niels
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Rusnak BMW responded

Hello, we are glad we could help! We hope to see you soon!

April 24, 2019

Service Great experience with Art, as always. Really appreciate his support. He also went out of his way to get me a loaner when there may not have been one More

by MS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Rusnak BMW responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

April 24, 2019

professional, efficient customer service On arrival I was greeted and escorted to Zach's desk while he was being paged. Art was working at his desk and when he finished and Zach hadn't return More

by TLAx1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zach Sax
Apr 24, 2019 -

Rusnak BMW responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope to see you soon!

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