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Rusnak BMW
Thousand Oaks, CA
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 900 reviews
May 30, 2019
Excellent Service & Advisor My experience was excellent from start to finish my Advisor was great & I was able to get a loaner car since the car was having warranty work done and My experience was excellent from start to finish my Advisor was great & I was able to get a loaner car since the car was having warranty work done and everything was completed on time !! More
by cjfleck
Employees Worked With
May 24, 2019
Service was great from beginning to end he was very thorough and I felt no pressure from him to add any more services and I felt him to be very genuine thank was great from beginning to end he was very thorough and I felt no pressure from him to add any more services and I felt him to be very genuine thank you More
by PACO29
Employees Worked With
Robert Martin
May 23, 2019
Great buying experience Scott was so positive throughout the whole buying decision process, he understood what our needs were and figured out how to help us make a great choi Scott was so positive throughout the whole buying decision process, he understood what our needs were and figured out how to help us make a great choice in a 5 series car More
by Elizabeth Cabral
Employees Worked With
Scott Smith
May 22, 2019
Repair needed. I bring my car over 30 miles away to this BMW facility because of the honest service I receive from Michael Powell. He is friendly, polite, efficient, I bring my car over 30 miles away to this BMW facility because of the honest service I receive from Michael Powell. He is friendly, polite, efficient, and knowledgeable. More
by Donna
Employees Worked With
Michael Powell
May 21, 2019
Helpful and attentive staff Mark Weisberg did everything to help us evaluate the vehicle we were looking at and make a purchase decision. There was no pressure- just facts and an Mark Weisberg did everything to help us evaluate the vehicle we were looking at and make a purchase decision. There was no pressure- just facts and answers to our questions. More
by ScottBMW
Employees Worked With
Other Employees :
Belle Hormozi, Finance Manager, was excellent. Provided honest, valuable information.
May 15, 2019
Pleasant Appointment on time car was clean when returned, loaner was ready, easy to get in and out . Friendly staff someone met me right as I parked my car. Appointment on time car was clean when returned, loaner was ready, easy to get in and out . Friendly staff someone met me right as I parked my car. More
by Esellers
May 02, 2019
Quick and friendly service. Best experience in leasing Darren was always prompt, and was more prepared in all things I could have asked for. I had compared shopped with 3 other dealers, Darren came up wit Darren was always prompt, and was more prepared in all things I could have asked for. I had compared shopped with 3 other dealers, Darren came up with the best deal, but he was also always the quickest to respond to my inquires. So even though the dealership was by far the most remote from my home, I still went out there to get my i3. That should say a lot about Darren's level of excellence. More
by i34Abel
Employees Worked With
April 30, 2019
Great Experience! Roger Carroll and the Rusnak team gave me a fantastic buying experience. From price to test drive and signing, everyone went above and beyond to help Roger Carroll and the Rusnak team gave me a fantastic buying experience. From price to test drive and signing, everyone went above and beyond to help me through the process and deliver on every promise. More
by Janet
Employees Worked With
April 27, 2019
Best ever Feels like home every time I go there - Bob Martin is just like our family member by now. The ease of owning BMWs is as important for me as the qualit Feels like home every time I go there - Bob Martin is just like our family member by now. The ease of owning BMWs is as important for me as the quality of the car itself. More
by Shanna
Employees Worked With
Robert Martin, George Bonnaz
April 26, 2019
Service X6 Everything was smooth and correct. Quality was at the level one would expect from a BMW dealer. Keep up the good job. See you next time Everything was smooth and correct. Quality was at the level one would expect from a BMW dealer. Keep up the good job. See you next time More
by Niels
Employees Worked With
