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Rusnak BMW

Thousand Oaks, CA

4.8
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 900 reviews

March 15, 2019

Fast Stress Free Lease Darren Evans made my lease purchase stress free. Vehicle was ready, paper work was prepared in advance, and his customer service was exceptional. Grea More

by Migz17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Mickey Belt Customer Servie The customer service from Mickey Belt was incredible and so professional. He is certainly one of your best. His personal care from start to finish was More

by Huff17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo, Mickey Belt
March 12, 2019

Leased 3 Vehicles in 3 months! In October of 2018 my lease was coming to an end. We came to visit Rusnak BMW and was introduced to Roger Carroll. We have since leased three vehicles More

by Corbin Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2019

Great customer service Art went above and beyond to get me the best service possible. Victor is very knowledgeable and helpful. He cares about customers and works very hard More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Bouhadana
March 08, 2019

Friendly staff, quick service and clean facility. Art promptly greeted me, was very intuitive about what service needed to be provided. He made sure my issues would be addressed & taken care of. I wai More

by Feather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

Mike Powell was super nice! This was my first visit for Service since purchasing the car. All went well and my sales person even came over to say hello. Shout out to Hamid who wa More

by Cakath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Mafi, Michael Powell
February 27, 2019

Great experience Roger Carroll was amazing. Helpful... on top of it.. personable but not pushy.. a complete pleasure to work with. What luck that I was interested in a More

by reallyluckygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance woman o worked with - Diana?
February 26, 2019

Exceptional Service. Another great experince at Rusnak. Everything from sales to Finance and Geniuses was perfect. Rusnak team always go the extra mile to provide an exc More

by Oak Park family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Mafi, Bel Hormozi
February 19, 2019

Excellent service! Renee Norris has been fantastic to work with for 7 years on our first BMW, and she is a major reason we decided to lease a second BMW last year! I kn More

by MSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Feb 28, 2019 -

Rusnak BMW responded

Hi there! We appreciate your positive review of your recent experience with us! Thanks for highlighting some of our staff who helped make this such a great experience. We sincerely value your business and look forward to your next visit!-Al LeMoine., General Manager

February 17, 2019

Excellent Service Thanks to Daphne and Tara for making sure my BMW’s GPS software was debugged and performing correctly before releasing it to me! Great service. More

by JDM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara and Daphne
Feb 28, 2019 -

Rusnak BMW responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care! -Al LeMoine., General Manager

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