Rusnak BMW

Excellent service World class service ! This is an example for all other BMW dealers should be follow. Everyone was very friendly and courteous. Especially Chris S World class service ! This is an example for all other BMW dealers should be follow. Everyone was very friendly and courteous. Especially Chris Smith, he is very helpful and patient with me. Thank you, I would recommend everyone to come to Rusnak BMW (Thousand Oaks). More

Great and fast deal Mickey was our sales person and he was wonderful from the first time we met until the deal was completed. Great new car for my wife at a price I like Mickey was our sales person and he was wonderful from the first time we met until the deal was completed. Great new car for my wife at a price I like. Mickey is the guy to go to if you are thinking about buying a new car. Thank you again Mickey for a great deal and a fast one as well. More

Service Brought car in the morning done earlier than expected....they did multiple service issues...quick and very friendly service ...will recommend to frie Brought car in the morning done earlier than expected....they did multiple service issues...quick and very friendly service ...will recommend to friends and family.... More

Chris Smith was awesome! I went to Rusnak for the first time and was greeted by Chris. I was unaware of the 530e as I was coming off a domestic hybrid and wanted to stay in th I went to Rusnak for the first time and was greeted by Chris. I was unaware of the 530e as I was coming off a domestic hybrid and wanted to stay in that genre. He took me for a test drive, wasn’t pushy and we had the deal done in about an hour (excluding the 2 hour wait for financing which says a lot about their volume). I will definitely return to Rusnak, hoping that Chris will still be there in a couple of years. More

Purchased new 540 I Purchased new 540 enjoyed the entire experience. From building the car online sending my build code to Darren getting the car ordered, and finally Purchased new 540 enjoyed the entire experience. From building the car online sending my build code to Darren getting the car ordered, and finally the car arrived right on time. Darren help me get the car set up and definitely enjoy driving! All very painless. Definitely recommend working with Darren. More

Experience Aways a first class experience in both service as well as purchasing/leasing a BMW. Always look forward to the Rusnak BMW "Experience". Well done! Aways a first class experience in both service as well as purchasing/leasing a BMW. Always look forward to the Rusnak BMW "Experience". Well done! More

10,000 mile service Art my service guy is awesome and professional!! He got the car done quickly because I was waiting for it and I really appreciated that. Also the nice Art my service guy is awesome and professional!! He got the car done quickly because I was waiting for it and I really appreciated that. Also the nice car wash was also great. This dealership really takes great care of their customers!! The lounge upstairs is a great place to wait and relax and enjoy some great snacks and drinks. So glad I bought my BMW from Rusnak!! See Scott Smith my salesman for an amazing deal and non-pushy and and honest help!! Nancy the finance manager is awesome as well!! More

Great Salesman Chris Smith! If you are in the market for a new BMW, Chris Smith is your man. Great customer service and with ethics to boot! I felt that it was a win-win for Rusn If you are in the market for a new BMW, Chris Smith is your man. Great customer service and with ethics to boot! I felt that it was a win-win for Rusnak and me. More

Outstanding Customer Service Excellent service from scheduling the appointment to picking up my car. Art Simcox was service advisor who did an outstanding job in quickly sche Excellent service from scheduling the appointment to picking up my car. Art Simcox was service advisor who did an outstanding job in quickly scheduling the service (which was to determine and fix the reason for why the check engine light was on); letting me know about how long it would take to resolve; keeping me updated on the status; explaining the issue with the engine; and what was done to fix the engine issue and related cost. This is second time Art has been the service advisor for me and i appreciate his high level of service. More

Great Experience My advisor Art Simcox took excellent care of my car issues from the time I walked in until I picked up my car. My issue was dealing with recalls & an My advisor Art Simcox took excellent care of my car issues from the time I walked in until I picked up my car. My issue was dealing with recalls & an extended warranty issue and he handled everything very professionally. More