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Rusnak BMW
Thousand Oaks, CA
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 900 reviews
October 31, 2018
Great service! Easy to book. Had a loaner ready for me and got me on my way quickly. Had my car ready earlier than promised and gave it to me nicely cleaned. First c Easy to book. Had a loaner ready for me and got me on my way quickly. Had my car ready earlier than promised and gave it to me nicely cleaned. First class service. More
by georgie
Employees Worked With
Robert Martin
October 27, 2018
it's all about the service It is not what you know, but who you know... my service technican, Mike P, is a delight to work with; perattenuate and attentive. Sean, the service m It is not what you know, but who you know... my service technican, Mike P, is a delight to work with; perattenuate and attentive. Sean, the service mgr (I believe that was his name), came outto see if he can be of assistance snice Mike was busy. More
by ladyzoro
Employees Worked With
Michael Powell
October 24, 2018
No hassle I have been to several dealerships, and this one by far is the best. Quick services, nice staff, and just easy to deal with...thus far, hopefully for I have been to several dealerships, and this one by far is the best. Quick services, nice staff, and just easy to deal with...thus far, hopefully for the duration of my lease lol. More
by Rox79
Employees Worked With
Michael Powell
October 19, 2018
Tig Pourian was great in getting me a loaner when my car needed service. He kept me up to date via phone calls and text on the status of my car. I followed Tig was great in getting me a loaner when my car needed service. He kept me up to date via phone calls and text on the status of my car. I followed Tig from Bob Smith to Rusnak. See Tig if you need help. More
by plf2
Employees Worked With
Tig Pourian
October 11, 2018
Excellent Service It was easy to get an appointment. Booked on line. No wait at drop off and car ready as promised. Art was friendly and attentive. It was easy to get an appointment. Booked on line. No wait at drop off and car ready as promised. Art was friendly and attentive. More
by Sherrie
Employees Worked With
October 11, 2018
Excellent Service Renee was very attentive and updated the system because my car had the first scheduled service and the loan car was provided. Thank you very much!!!!! Renee was very attentive and updated the system because my car had the first scheduled service and the loan car was provided. Thank you very much!!!!! More
by BMW
Employees Worked With
Renee Norris
October 02, 2018
Excellent on time service. Arthur was extremely thourough . Arthur was very attentive and updated the system because my car had the first scheduled service and was not acquired at this dealership. The sensor ke Arthur was very attentive and updated the system because my car had the first scheduled service and was not acquired at this dealership. The sensor key was likewise updated. The vehicle was ready quickly after providing the necessary procedures. More
by Fetes1bub
Employees Worked With
October 02, 2018
Back to BMW! George and Chris and Vanessa were all great! We love the new e options and we are pleased to have a BMW back in the family! George and Chris and Vanessa were all great! We love the new e options and we are pleased to have a BMW back in the family! More
by NSachdev
Employees Worked With
Christopher Jack
September 30, 2018
Servicing my BMW I would like to give thumbs up for outstanding customer service to ART SIMCOX, for going out of his way to help me out. I wish I had more room to writ I would like to give thumbs up for outstanding customer service to ART SIMCOX, for going out of his way to help me out. I wish I had more room to write about what he did to deserve my gratitude, thank you once more Art. More
by Millie Diaz
Employees Worked With
773 ART SIMCOX
September 25, 2018
750i Lease Very professional and knowledgeable. Mark handled the transaction quickly and got me out of the dealership with very little down time. I would highl Very professional and knowledgeable. Mark handled the transaction quickly and got me out of the dealership with very little down time. I would highly recommend Mark to handle a purchase or lease - no nonsense. More
by mrblkwl
Employees Worked With
