
Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 902 reviews
Servicing my BMW I would like to give thumbs up for outstanding customer service to ART SIMCOX, for going out of his way to help me out. I wish I had more room to writ I would like to give thumbs up for outstanding customer service to ART SIMCOX, for going out of his way to help me out. I wish I had more room to write about what he did to deserve my gratitude, thank you once more Art. More
750i Lease Very professional and knowledgeable. Mark handled the transaction quickly and got me out of the dealership with very little down time. I would highl Very professional and knowledgeable. Mark handled the transaction quickly and got me out of the dealership with very little down time. I would highly recommend Mark to handle a purchase or lease - no nonsense. More
Excellent service Excelente service good customer services good coffee nice people service on time 100 % recommended more than happy to come back Thanks for all you d Excelente service good customer services good coffee nice people service on time 100 % recommended more than happy to come back Thanks for all you done for me and my BMW X1 More
Always Excellent Service Always happy with my experience with Rusnak BMW, both with the Sales Department and the Service Department!! They always take good care of you!! Been Always happy with my experience with Rusnak BMW, both with the Sales Department and the Service Department!! They always take good care of you!! Been with them through 3 BMW's :) More
AWESOME All the staff are knowledgeable, friendly, understanding, and professional. In particular, TARA IS AWESOME. GIVE HER A RAISE, SHE DESERVES IT. Let her All the staff are knowledgeable, friendly, understanding, and professional. In particular, TARA IS AWESOME. GIVE HER A RAISE, SHE DESERVES IT. Let her know Birlus Wordlaw said so. More
Service Did a great job. Always fast service and in and out fast. Very clean service room and nice to have coffee and pastry to eat while waiting. Did a great job. Always fast service and in and out fast. Very clean service room and nice to have coffee and pastry to eat while waiting. More
Recent Maintenence Service Everything went well until today (the day after service). My "oil" light came on after driving one hour and the oil light came on after the car has b Everything went well until today (the day after service). My "oil" light came on after driving one hour and the oil light came on after the car has been turned off and key removed. Guess I'll need another service. Not happy. More
Quick. Easy. Hassle Free Friendly staff. No pressure sales. First class treatment. Completed my car purchase, in and out the door, in under 2 hours. Process was quick and smoo Friendly staff. No pressure sales. First class treatment. Completed my car purchase, in and out the door, in under 2 hours. Process was quick and smooth. The sales staff were all friendly and professional. More
Amazing service!!! My BMW 328i had a failure where I couldn’t roll up my windows or use the blinkers, with an error message saying to turn off the car because of an elec My BMW 328i had a failure where I couldn’t roll up my windows or use the blinkers, with an error message saying to turn off the car because of an electrical error. I had the car towed to Rusnak BMW on a Sunday. The back windows would not roll up and the service dept. was closed so they let me park the car in a secured area. To add to the stress, I was going out of state the next day for business but they assured me everything would be fine. The next day Tig let me know he had the car and would be checking it out, By the end of the day, they had diagnosed it and said it was the FRM Module and it should be covered (even though the car was out of warranty). Tig said he would have to get authorization to do it and he would get back to me. By noon the next day, Tig emailed and said the car was done, In addition to the original problem, they fixed 2 other recall issues and did an oil change and washed it! I can’t say enough good things about their service and friendly staff! Thanks Tig and Rusnak BMW for the exceptional service! Regards, Dan B More
Great car. Great price. Excellent service. Completely satisf Very happy with Mickey and the team at Rusnak. Best car buying experience I’ve has across the many cars I’ve purchased. Will return. Very happy with Mickey and the team at Rusnak. Best car buying experience I’ve has across the many cars I’ve purchased. Will return. More