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Rusnak BMW

Thousand Oaks, CA

4.8
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 900 reviews

September 21, 2018

Excellent service Excelente service good customer services good coffee nice people service on time 100 % recommended more than happy to come back Thanks for all you d More

by MVC BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara , Mickey Belt
Oct 18, 2018 -

Rusnak BMW responded

We're glad to see you enjoyed your experience with Mike! We look forward to seeing you again in the future. - Al LeMoine., General Manager

September 21, 2018

Always Excellent Service Always happy with my experience with Rusnak BMW, both with the Sales Department and the Service Department!! They always take good care of you!! Been More

by ChristineDevore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hull, Michael Powell
Oct 18, 2018 -

Rusnak BMW responded

Your quick and efficient visit is what we aim for! Thank you for sharing your feedback. - Al LeMoine., General Manager

September 19, 2018

AWESOME All the staff are knowledgeable, friendly, understanding, and professional. In particular, TARA IS AWESOME. GIVE HER A RAISE, SHE DESERVES IT. Let her More

by Birlus BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Roberts
Oct 18, 2018 -

Rusnak BMW responded

Thank you for your positive comments! We look forward to providing this level of service again to you in the future.- Al LeMoine., General Manager

September 14, 2018

Service Did a great job. Always fast service and in and out fast. Very clean service room and nice to have coffee and pastry to eat while waiting. More

by Mikep69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Powell
Sep 27, 2018 -

Rusnak BMW responded

Thank you for traveling to Rusnak BMW! We're glad you always have a great experience. -Al LeMoine., General Manager

September 08, 2018

Recent Maintenence Service Everything went well until today (the day after service). My "oil" light came on after driving one hour and the oil light came on after the car has b More

by CaroleH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Sep 27, 2018 -

Rusnak BMW responded

Thank you for the rating! -Al LeMoine., General Manager

September 06, 2018

Quick. Easy. Hassle Free Friendly staff. No pressure sales. First class treatment. Completed my car purchase, in and out the door, in under 2 hours. Process was quick and smoo More

by Moertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
Sep 27, 2018 -

Rusnak BMW responded

We appreciate the 5-star rating! -Al LeMoine., General Manager

September 01, 2018

Amazing service!!! My BMW 328i had a failure where I couldn’t roll up my windows or use the blinkers, with an error message saying to turn off the car because of an elec More

by Dan B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tig and the nice receptionist who’s name I unfortunately did not get.
Sep 27, 2018 -

Rusnak BMW responded

Thank you for trusting your vehicle to us! We look forward to your next service visit! - Al LeMoine., General Manager

August 22, 2018

Great car. Great price. Excellent service. Completely satisf Very happy with Mickey and the team at Rusnak. Best car buying experience I’ve has across the many cars I’ve purchased. Will return. More

by LaterFool82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan genius and I think Linda finance, Mickey Belt
Sep 27, 2018 -

Rusnak BMW responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day! - Al LeMoine., General Manager

August 22, 2018

Excellent customer service It was a quick service turnaround on a Saturday that met both my schedule and duration. Overall I thoroughly enjoyed the experience and was truly exce More

by Anand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Sep 27, 2018 -

Rusnak BMW responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing us and we hope to see you again soon! - Al LeMoine., General Manager

August 14, 2018

Service of my 17 BMW X3 Best service dealership on the planet !! Not to mention conveniently located. And my service advisor, Bob Martin is Awesome !! He really follows throu More

by Jayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Sep 17, 2018 -

Rusnak BMW responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day! - Al LeMoine., General Manager

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