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Rusnak BMW
Thousand Oaks, CA
902 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 902 reviews
July 19, 2018
The Service is Outstanding The service staff are very responsive and have great knowledge. The drop off and pick up process is extremenly efficient and they keep you well inform The service staff are very responsive and have great knowledge. The drop off and pick up process is extremenly efficient and they keep you well informed of what is going on with your car. More
by Jolly
Employees Worked With
Robert Martin
July 17, 2018
Oil change From the minute I pulled up everybody was very friendly and helpful. The dealership was very clean. My service man was very nice even left something From the minute I pulled up everybody was very friendly and helpful. The dealership was very clean. My service man was very nice even left something in my car and he went back and got it for me I would definitely recommend This dealership.And while I was waiting I talked with Patrick the salesman and he was very informative and helpful about getting a new lease on a new car More
by Lori23
Employees Worked With
Patrick in the sales department , Robert Hull
July 08, 2018
Lease of a new vehicle The service department and the sales staff worked together to help me in a situation when I needed to get a new vehicle right away. The service department and the sales staff worked together to help me in a situation when I needed to get a new vehicle right away. More
by USC Malibu
Employees Worked With
Reene Norris, Victor Bouhadana
July 05, 2018
Straight and easy to make the deal. I'm happy to have the car from this dealership now. You may try and get better experience in purchase a car there. to make the deal. I'm happy to have the car from this dealership now. You may try and get better experience in purchase a car there. More
by xman
Employees Worked With
July 05, 2018
Lease d a BMW X1 from Rusnak and Leila and Mehran were very friendly and cooperative. They answered all questions and made the transition go smoothly. d a BMW X1 from Rusnak and Leila and Mehran were very friendly and cooperative. They answered all questions and made the transition go smoothly. More
by BMW X1
Employees Worked With
Leila , Mehran Forutan
July 04, 2018
Excellent! Scott Smith is a pleasure to work with. He knew exactly what I was looking for and had several cars to choose from when I arrived. He goes over every Scott Smith is a pleasure to work with. He knew exactly what I was looking for and had several cars to choose from when I arrived. He goes over every detail in the lease agreement and makes sure you're happy and comfortable with the end results. More
by SCT2018
Employees Worked With
Scott Smith
July 02, 2018
Service Zach was very helpful and kept me up to date on my status. He let me know what was wrong and called me as soon as it was ready. Zach was very helpful and kept me up to date on my status. He let me know what was wrong and called me as soon as it was ready. More
by WLVbmwdriver
June 27, 2018
RUSNAK DOES IT AGAIN!!! Victor in Rusnak BMW sales did a great job -- selected the right car, made a deal on a lease, and out the door before lunch!! FANTASTIC!! Victor in Rusnak BMW sales did a great job -- selected the right car, made a deal on a lease, and out the door before lunch!! FANTASTIC!! More
by RUSNAK.FOR.ALL CARS
Employees Worked With
Victor Bouhadana, Mehran Forutan
June 25, 2018
scheduled service Courteous and professional - as always. Service agent put forth extra effort to analyze the poteneial solutions. Geographically convenient. Servic Courteous and professional - as always. Service agent put forth extra effort to analyze the poteneial solutions. Geographically convenient. Service delivery time as promised. Thanks again. More
by BMW Driver
Employees Worked With
Renee Norris
June 15, 2018
Buying a car Could not have been easier. Handled many items through phone and email and so there wasn't that feeling of the epic time it usually takes to buy a ca Could not have been easier. Handled many items through phone and email and so there wasn't that feeling of the epic time it usually takes to buy a car. Claude was amazing More
by tthurman
Employees Worked With
Claude Cantin
