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Rusnak BMW
Thousand Oaks, CA
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 900 reviews
July 08, 2018
Lease of a new vehicle The service department and the sales staff worked together to help me in a situation when I needed to get a new vehicle right away. The service department and the sales staff worked together to help me in a situation when I needed to get a new vehicle right away. More
by USC Malibu
Employees Worked With
Reene Norris, Victor Bouhadana
July 05, 2018
Straight and easy to make the deal. I'm happy to have the car from this dealership now. You may try and get better experience in purchase a car there. to make the deal. I'm happy to have the car from this dealership now. You may try and get better experience in purchase a car there. More
by xman
Employees Worked With
July 05, 2018
Lease d a BMW X1 from Rusnak and Leila and Mehran were very friendly and cooperative. They answered all questions and made the transition go smoothly. d a BMW X1 from Rusnak and Leila and Mehran were very friendly and cooperative. They answered all questions and made the transition go smoothly. More
by BMW X1
Employees Worked With
Leila , Mehran Forutan
July 04, 2018
Excellent! Scott Smith is a pleasure to work with. He knew exactly what I was looking for and had several cars to choose from when I arrived. He goes over every Scott Smith is a pleasure to work with. He knew exactly what I was looking for and had several cars to choose from when I arrived. He goes over every detail in the lease agreement and makes sure you're happy and comfortable with the end results. More
by SCT2018
Employees Worked With
Scott Smith
July 02, 2018
Service Zach was very helpful and kept me up to date on my status. He let me know what was wrong and called me as soon as it was ready. Zach was very helpful and kept me up to date on my status. He let me know what was wrong and called me as soon as it was ready. More
by WLVbmwdriver
June 27, 2018
RUSNAK DOES IT AGAIN!!! Victor in Rusnak BMW sales did a great job -- selected the right car, made a deal on a lease, and out the door before lunch!! FANTASTIC!! Victor in Rusnak BMW sales did a great job -- selected the right car, made a deal on a lease, and out the door before lunch!! FANTASTIC!! More
by RUSNAK.FOR.ALL CARS
Employees Worked With
Victor Bouhadana, Mehran Forutan
June 25, 2018
scheduled service Courteous and professional - as always. Service agent put forth extra effort to analyze the poteneial solutions. Geographically convenient. Servic Courteous and professional - as always. Service agent put forth extra effort to analyze the poteneial solutions. Geographically convenient. Service delivery time as promised. Thanks again. More
by BMW Driver
Employees Worked With
Renee Norris
June 15, 2018
Buying a car Could not have been easier. Handled many items through phone and email and so there wasn't that feeling of the epic time it usually takes to buy a ca Could not have been easier. Handled many items through phone and email and so there wasn't that feeling of the epic time it usually takes to buy a car. Claude was amazing More
by tthurman
Employees Worked With
Claude Cantin
June 13, 2018
Great Service Bring my BMW in for service at Rusnak. My service person, Renee is always helpful and professional. She is fantastic to work with. She is one of the r Bring my BMW in for service at Rusnak. My service person, Renee is always helpful and professional. She is fantastic to work with. She is one of the reasons why I kept my X5. More
by SJA878
Employees Worked With
Renee Norris
June 10, 2018
Horrible experience The manager Amir was a nightmare to work with- shady and not straightforward. Steer clear - he was not able to communicate directly and undemined sale The manager Amir was a nightmare to work with- shady and not straightforward. Steer clear - he was not able to communicate directly and undemined sales associate who was working with us. Really really poor management and customer service . And they kept us there for HOURS sitting and waiting . HOOOOORRRIBLE More
by Unhappycustomer
Employees Worked With
Amir Khansari
