Rusnak BMW

Service I’ve always felt good about bringing my car to Rusnak for service. My regular representative is out on leave and I was helped by another. I didn’t fee I’ve always felt good about bringing my car to Rusnak for service. My regular representative is out on leave and I was helped by another. I didn’t feel the same level of care that I’ve come to expect. More

Great experience with Victor Victor was amazing and helpful and I recommend anybody see Victor for your next BMW purchase. Very knowledgeable and professional. Did what it took t Victor was amazing and helpful and I recommend anybody see Victor for your next BMW purchase. Very knowledgeable and professional. Did what it took to make us happy. More

Great and speedy service My new M4 had a problem and needed to be towed in for service. They got me in quickly and back running within a day. My new M4 had a problem and needed to be towed in for service. They got me in quickly and back running within a day. More

Have seen and used many, but this one is the best so far Very happy with the process service personnel and timing and quality. Though car wash could be a bit better. Adding more words cause I have to... Very happy with the process service personnel and timing and quality. Though car wash could be a bit better. Adding more words cause I have to... More

Fast and easy sales experience The sales experience was very well organized. I liked that I did not have to spend hours in finalizing the paperwork. Everyone was very helpful The sales experience was very well organized. I liked that I did not have to spend hours in finalizing the paperwork. Everyone was very helpful More

Rusnak BMW Westlake service dept This was my first time at Rusnak BMW Westlake I had a recall on my car. I took the car in they fixed the recall and discovered I had an oil leak. Th This was my first time at Rusnak BMW Westlake I had a recall on my car. I took the car in they fixed the recall and discovered I had an oil leak. They notified me regarding the oil leak told me what I needed to do to fix it how much it would be and gave me an accurate precise time frame for the completed work. They also gave me a courtesy car with no hesitation or hidden fees. My service advisor, Zach, was amazing! I will buy my next BMW at Rusnak Westlake because of Zach and my recent experience here! More

Smooth Had to bring my X5 in again for the same issue. Maps was very easy to work with & accommodating as always with getting me into a loaner car while th Had to bring my X5 in again for the same issue. Maps was very easy to work with & accommodating as always with getting me into a loaner car while they serviced mine. More

Courteous and fast. Very happy customer. Very happy with service: great PR experience with Tara. Unlike unbelievably rude and unprofessional Bob Smith. I definitely recommend my circle of Very happy with service: great PR experience with Tara. Unlike unbelievably rude and unprofessional Bob Smith. I definitely recommend my circle of people I know to have business with Rusnak. Processional and attentive customer service. Great management! More

excellent service, professional and caring handling Great and easy experience; knowledgeable personnel. The paperwork process wa a little slow but I was also doing a trade-in of a BMW I had purchased f Great and easy experience; knowledgeable personnel. The paperwork process wa a little slow but I was also doing a trade-in of a BMW I had purchased from the same dealership before, so it was undDerstandable. Overall, an excellent experience! More