
Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A very pleasant experience, I recently leased a new X5 at this dealership Mr. Mehran Forutan oversaw our entire experience in a very pleasant and professional manner. George Bo I recently leased a new X5 at this dealership Mr. Mehran Forutan oversaw our entire experience in a very pleasant and professional manner. George Bonnaz, our salesman. was attentive to our every request. Nancy Lazar made the contract signing experience easy and friendly. I would highly recommend this dealership to any one wanting a good experience in purchasing a BMW. More
Saturday service was quick and convenient. Bob Martin my service adviser is prompt, courteous and thorough. I like the new text feature keeping me updated on the status of my car. Thumbs up to Bob Martin my service adviser is prompt, courteous and thorough. I like the new text feature keeping me updated on the status of my car. Thumbs up to the new Saturday service option as well. More
Unhppy with ineffiency & wasted time Had appointment Monday to wait for simple oil service. After 2 hr wait, was told there was a problem with my battery & idrive needed updating. Give Had appointment Monday to wait for simple oil service. After 2 hr wait, was told there was a problem with my battery & idrive needed updating. Given a car & told it would be ready early in afternoon. Texted around 3 pm for status of my car repair. no reply. called number given, 805-286-6329, bad #. Finally got text saying car would be fully charged in 30 minutes.. Asked if car would be ready in 30 minutes. Text said yes. Arrived, checked out. Waited, waited. Car finally arrived. Had asked for assistance with blue tooth problem. Waited & waîted, finally drove home. When I turned off ignition, message kept saying restart engine. Did this numerous times, finally turned off ignition. Message gone when I drove car yesterday. More
Service was excellent, professional and was friendly. Maps Watkins provided me with what I would describe as friendly, professional, courtesy service. He communicated with me as promised and clearly and t Maps Watkins provided me with what I would describe as friendly, professional, courtesy service. He communicated with me as promised and clearly and the issue was resolved. More
Top Notch Service I Always feel well taken care of at Rusnak. Robert Hull keeps me informed by text every step of the way so there is no surprises. Professionalism at i I Always feel well taken care of at Rusnak. Robert Hull keeps me informed by text every step of the way so there is no surprises. Professionalism at its best! Thank You! More
Service was done quickly and notified by text/voicemail. I was able to use coupons, car was delivered washed within 5 minutes of paying for service. was done quickly and notified by text/voicemail. I was able to use coupons, car was delivered washed within 5 minutes of paying for service. More
Recieved you of Pull Ahead Program for returning bmw buyers If you're a returning your bmw in exchange for a new one or buying a new bmw, any complex situation to get them to understand the outcome of getting a If you're a returning your bmw in exchange for a new one or buying a new bmw, any complex situation to get them to understand the outcome of getting a deal completed has no regard for valuing or honoring your business with this dealer. This is not the first time I've purchased a BMW and I've been warned about the pull ahead program from various friends and they are true. They lied to me to return my car twice and Hamid won't own up to his lies after lies. The dealership continues to back him up and its shocking that my experience is unlike the reviews they get like the rest online. See my BBB review in case interested to know more. #12493515 More
Smooth. Excellent and smooth experience. Maps Watkins was pleasant and knowledgeable. Thank you for a terrific experience. The facility is very nice. Thank yo Excellent and smooth experience. Maps Watkins was pleasant and knowledgeable. Thank you for a terrific experience. The facility is very nice. Thank you again. Phil More
Excellent service Everything done on time and fast. Excellent service, super job, and pleasant people to deal with. Very happy with Rusnack and will always be their cus Everything done on time and fast. Excellent service, super job, and pleasant people to deal with. Very happy with Rusnack and will always be their customer. More