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Rusnak BMW
Thousand Oaks, CA
902 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 902 reviews
October 10, 2017
Superb service Quick, efficient and thorough service! My advisor Robert Hull was very thorough and compassionate about my BMW recall and gave me the reassurance that Quick, efficient and thorough service! My advisor Robert Hull was very thorough and compassionate about my BMW recall and gave me the reassurance that everything would be fixed to perfection More
by Rs007
Employees Worked With
Robert Hull
October 05, 2017
service evaluation I had a great service advisor and he delivered as he promised, very professional and called couple of times during such day and updated me about the s I had a great service advisor and he delivered as he promised, very professional and called couple of times during such day and updated me about the status of my car. More
by bahram d tabrizi
Employees Worked With
Robert Martin
September 16, 2017
Worked hard to get positivee results Was very concerned about my problem and how to go about fixing it. Was responsive, courteous and caring. Was very pleased with the outcome. I felt Was very concerned about my problem and how to go about fixing it. Was responsive, courteous and caring. Was very pleased with the outcome. I felt the service was personalized to my needs.I More
by rjp2ins
Employees Worked With
Maps
September 14, 2017
Great service! I love very far from Rusnak, but I am willing to take the drive because they are honest and always go out of their way to help as much as they can. Mi I love very far from Rusnak, but I am willing to take the drive because they are honest and always go out of their way to help as much as they can. Mike was my advisor and he was very helpful. I highly recommend both the location and advisor. More
by Nahir
Employees Worked With
Michael Powell
September 07, 2017
Great experience lovely employees perfect! I had a great experience, very olive and knowledgeable and would highly recommend Rusnak BMW Westlake Village, thank you for taking great care of my c I had a great experience, very olive and knowledgeable and would highly recommend Rusnak BMW Westlake Village, thank you for taking great care of my car! More
by Maureen's BMW
Employees Worked With
Michael Powell
September 06, 2017
Best service Advisor - Thanks Art Great customer service- best service department and Arthur is a great service Advisor. Art is a great man. I really like to work with him. He is ver Great customer service- best service department and Arthur is a great service Advisor. Art is a great man. I really like to work with him. He is very understanding and helpful. I would definitely recommend him to friend and family. More
by Afshin M
Employees Worked With
August 31, 2017
Great Service I have a 2017 BMW that was experiencing technical issues. I did not have an appointment but stopped in the service department because I was concerned. I have a 2017 BMW that was experiencing technical issues. I did not have an appointment but stopped in the service department because I was concerned. Bob was great! He had me in and out within 15 minutes. The car was fixed within 2 hours and received a bath as well. I would definitely recommend this dealership and Bob in the service department! More
by DRGomez
Employees Worked With
Robert Martin
August 29, 2017
great dealer ship both victor and vitaly where friendly and good advisor. I will recommend this dealer as they care about customers need as much as selling cars franc both victor and vitaly where friendly and good advisor. I will recommend this dealer as they care about customers need as much as selling cars francois More
by franz1969
August 18, 2017
New Tires Michael Powell in the customer service department is fantastic!!!!!!!!! Always answers calls or messages expediently, set up appointment and got me c Michael Powell in the customer service department is fantastic!!!!!!!!! Always answers calls or messages expediently, set up appointment and got me checked in and texted when completed. Few people do what they actually say in this world anymore. Thank You to Michael Powell and BMW for respecting other peoples time. Paul More
by Golf Pro
Employees Worked With
Michael Powell
August 16, 2017
Timely and professional service. Robert Hull is always knowledgeable & professional. Dealing with Rusnak BMW employees is always a pleasure. I like the great service I receive at Robert Hull is always knowledgeable & professional. Dealing with Rusnak BMW employees is always a pleasure. I like the great service I receive at Rusnak BMW, Westlake Village, CA. More
by Mrs. Jax
Employees Worked With
Robert Hull
