
Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 897 reviews
Service Great customer service. Good communication with customers. The process of checking in and picking up my car was fast and easy. They even helped me wit Great customer service. Good communication with customers. The process of checking in and picking up my car was fast and easy. They even helped me with switching my plates! More
Great Service Rusnak has always been great to deal with! I have purchased many cars from them over the years, and have always been extremely pleased with the people Rusnak has always been great to deal with! I have purchased many cars from them over the years, and have always been extremely pleased with the people and the service I've received. More
Excellent Service with timely manner of service. Prompt response with timely update. Service Rep renee did an excellent job by providing all kind of service available with timely manner of service. Prompt response with timely update. Service Rep renee did an excellent job by providing all kind of service available. More
Robert Hull is always kind and provides excellent service. Robert Hull is always kind, friendly, helpful and efficient. He always responds to my calls and follows up with my service to be sure I am satisfied. Robert Hull is always kind, friendly, helpful and efficient. He always responds to my calls and follows up with my service to be sure I am satisfied. He is a pleasure to deal with and an asset to Rusnak BMW, More
Very well done service and assistance Great service and support. Loaner vehicle was available and helped me to avoid scheduling problems. Art was helpful in addressing all of my service Great service and support. Loaner vehicle was available and helped me to avoid scheduling problems. Art was helpful in addressing all of my service concerns. More
Great experience (again) at Rusnak Claude was great and not listed on the employee list. His sales approach was comfortable and informed. I will buy again from him. He talked to and Claude was great and not listed on the employee list. His sales approach was comfortable and informed. I will buy again from him. He talked to and worked with my 17 yr old son in a way that was positive and informative. Good work Claude! Please add him to your employee list! Thx More
Knowledgable, personal, no pressure sales support A pleasure working with Mickey and Austin to find our next car. Thanks for your help and willingness to go above and beyond to tailor the car to our n A pleasure working with Mickey and Austin to find our next car. Thanks for your help and willingness to go above and beyond to tailor the car to our needs. More
everything perfect and on time. My car was due for service, I made an appointment and everything went just as planned, Renee kept me informed and my car was ready when expected. I wa My car was due for service, I made an appointment and everything went just as planned, Renee kept me informed and my car was ready when expected. I was able to arrange my day and plan my day without interruption. It can take me 45 to 60 minutes to get to Rusnak so the above is important to me. More
Awesome Service This is our first BMW and we have been so pleased, with not just the vehicle but with the service we've gotten. Robert Hull is exceptionally friendly This is our first BMW and we have been so pleased, with not just the vehicle but with the service we've gotten. Robert Hull is exceptionally friendly and very helpful - he's made each experience so easy and stress free. More
A+ from A to Z. The only reason why I decided to visit the dealership was because of Scott Smith. My son's and I saw his videos on YouTube and we were really impresse The only reason why I decided to visit the dealership was because of Scott Smith. My son's and I saw his videos on YouTube and we were really impressed by his knowledge and dedication. So that's what prompted us to visit him. From that point on he not only lived up to his name but surpassed my expectations! He was awesome. I was very interested in leasing an M series model but had not yet decided on which one. He was patient, helpful, and always available via phone or text. Even on his day off he was available to answer any questions I had. I was extremely happy with my final decision and Scott was the main reason for that. He's awesome! I plan on visiting him from time to time to pick his brain further about the M3 I leased and hopefully will be a returning customer from now on. Scott thank you!! More