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Rusnak BMW
Thousand Oaks, CA
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 900 reviews
March 22, 2017
Service been time on time in a professional manner. Got all my answers, excellent customer service, highly re-commanded to all my friends. will come back been time on time in a professional manner. Got all my answers, excellent customer service, highly re-commanded to all my friends. will come back again. More
by Gabi
Employees Worked With
Jason Giambi
March 20, 2017
Excellent Customer Service I worked with Roger to buy our X5 that we had been leasing. He made the process easy and quick! He kept me apprised of the certification process and I worked with Roger to buy our X5 that we had been leasing. He made the process easy and quick! He kept me apprised of the certification process and was thorough in explaining all my options. It would be hard for me to have a car serviced at this location because of the proximity to my home, but I would for sure come back to Roger, 100%, to purchase another BMW. More
by n1momof3
Employees Worked With
March 20, 2017
excellent service I am very happy with the level of customer care received from Renee Norris my service adviser as well as the quality of work performed on my vehicle I am very happy with the level of customer care received from Renee Norris my service adviser as well as the quality of work performed on my vehicle More
by May Jarrahi
Employees Worked With
Renee Norris
March 18, 2017
Perfection Rusnak is absolutely service oriented. They WANT to help you. Robert Hull has made the experience exceptional for me. I return to Rusnak BECAUSE of Ro Rusnak is absolutely service oriented. They WANT to help you. Robert Hull has made the experience exceptional for me. I return to Rusnak BECAUSE of Robert Hull. And I love BMW s. More
by Beaversbioligy
Employees Worked With
Robert Hull
March 16, 2017
Wonderful experience! I purchased an X3 this month and was very happy with the experience. They make you feel very comfortable at this dealership. Would highly recommend. V I purchased an X3 this month and was very happy with the experience. They make you feel very comfortable at this dealership. Would highly recommend. Vitaly was helpful in choosing the options I wanted and informative. More
by dmcrae
Employees Worked With
March 15, 2017
Terrific Buying Experience The salesperson with whom I worked was terrific. I purchased an X5-5.0 and Mark Weisberg was knowledgeable with good suggestions, honest and transpare The salesperson with whom I worked was terrific. I purchased an X5-5.0 and Mark Weisberg was knowledgeable with good suggestions, honest and transparent, with no hassle on price, and smooth delivery. More
by brad
Employees Worked With
March 15, 2017
Maintenance/service Simply excellent service!! My car was due for maintenance and another issue had come up that needed attention. Michael Powell did a great job to addr Simply excellent service!! My car was due for maintenance and another issue had come up that needed attention. Michael Powell did a great job to address everything and to make sure it all got taken care of. More
by Ramin123
Employees Worked With
Michael Powell
February 28, 2017
Very simple... well organized Services was excellent. Met with Art. He handled everything. There were two service requirements. Art showed me the warranty and mileage and was v Services was excellent. Met with Art. He handled everything. There were two service requirements. Art showed me the warranty and mileage and was very courteous. He sent me a text when it was ready for pick-up and the car was perfectly cleaned when I got it back. More
by timholland
Employees Worked With
February 26, 2017
purchase my ca at the end of the lease Mark and Renee worked hard to explore several options for me and make the transition to ownership seamless and convenient. I highly recommend this de Mark and Renee worked hard to explore several options for me and make the transition to ownership seamless and convenient. I highly recommend this dealership and team to anyone! More
by RayM
February 26, 2017
Excellent Service When in for unexpected service. I did not have an appointment but my service manager Bob Martin made sure I was immediately taken care of. He also w When in for unexpected service. I did not have an appointment but my service manager Bob Martin made sure I was immediately taken care of. He also was able to provide transportation. Excellent service all the time. More
by SUZQMR2
Employees Worked With
Robert Martin
