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Rusnak BMW

Thousand Oaks, CA

4.8
897 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 897 reviews

March 18, 2017

Perfection Rusnak is absolutely service oriented. They WANT to help you. Robert Hull has made the experience exceptional for me. I return to Rusnak BECAUSE of Ro More

by Beaversbioligy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Mar 27, 2017 -

Rusnak BMW responded

We truly aim to make our customers happy, and I am so glad to know that Robert provided excellent customer service and took great care of your vehicle. Thank you for your compliments, and thank your for choosing Rusnak BMW! -Al LeMoine., General Manager

March 16, 2017

Wonderful experience! I purchased an X3 this month and was very happy with the experience. They make you feel very comfortable at this dealership. Would highly recommend. V More

by dmcrae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaly Sklar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2017 -

Rusnak BMW responded

Congratulations on your new BMW X3! I am happy to hear that you were comfortable during your entire experience. Thank you for recognizing Vitaly and thank you for choosing Rusnak BMW. - Al LeMoine, General Manager.

March 15, 2017

Terrific Buying Experience The salesperson with whom I worked was terrific. I purchased an X5-5.0 and Mark Weisberg was knowledgeable with good suggestions, honest and transpare More

by brad
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2017 -

Rusnak BMW responded

Brad, Thank you for choosing to work with Rusnak BMW, and thank you for your compliments to Mark! I am happy to hear he was able to easily assist you with this purchase. Thank you again! -Al LeMoine., General Manager

March 15, 2017

Maintenance/service Simply excellent service!! My car was due for maintenance and another issue had come up that needed attention. Michael Powell did a great job to addr More

by Ramin123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Mar 27, 2017 -

Rusnak BMW responded

I am so pleased to hear about your great experience with Michael! It's great to know that he was able to address the issues and get everything taken care of. -Al LeMoine., General Manager

February 28, 2017

Very simple... well organized Services was excellent. Met with Art. He handled everything. There were two service requirements. Art showed me the warranty and mileage and was v More

by timholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2017 -

Rusnak BMW responded

Tim, I am pleased to hear that Art handled everything in a courteous and efficient manner.Thank you for recognizing him, and thank you for choosing Rusnak BMW! We look forward to working with you in the future. -Al LeMoine., General Manager

February 26, 2017

purchase my ca at the end of the lease Mark and Renee worked hard to explore several options for me and make the transition to ownership seamless and convenient. I highly recommend this de More

by RayM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Norris
Mar 13, 2017 -

Rusnak BMW responded

Ray, thank you for your compliments to Mark and Renee! I am so pleased to hear about your wonderful and seamless experience. Thank you again for the great review, and for choosing Rusnak BMW. -Al LeMoine., General Manager

February 26, 2017

Excellent Service When in for unexpected service. I did not have an appointment but my service manager Bob Martin made sure I was immediately taken care of. He also w More

by SUZQMR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Feb 28, 2017 -

Rusnak BMW responded

Thank you for this great feedback for our Service Department. I am glad to know that Bob was able to work with you, to ensure a timely and top notch visit. Thank you!-Al LeMoine., General Manager

February 25, 2017

Great experience Drew was very helpfull knowledgeable not pushy all around a "Class Act" ! Great experiences Also very patient not at all as normal car salesman are More

by Ghelm 7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Sebring, Andrew Sebring
Feb 28, 2017 -

Rusnak BMW responded

Thank you for recognizing Drew, and thank you for choosing Rusnak BMW! We hope you are truly happy with your overall experience and your new vehicle. Thank you!-Al LeMoine., General Manager

February 25, 2017

New Car Purchase Mark was professional, knowledgeable and easy to work with. Buying a car from Mark was a pleasure from start to finish. Will recommend Mark to my frie More

by Coastgal, 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2017 -

Rusnak BMW responded

Thank you for the kind words for our team member, Mark. I am truly happy to hear that he helped you find a great new vehicle. We thank you for choosing Rusnak BMW. -Al LeMoine., General Manager

February 14, 2017

Great Service Department response by Renee! Due to some commitments, I brought my car in much earlier than scheduled. It was also the busiest time for the dealership. But Renee Norris noticed my More

by CostaY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Feb 24, 2017 -

Rusnak BMW responded

Thank you for taking the time to write this review and recognizing Renee! I am happy to hear that we were able to work with you schedule to ensure a quick and seamless experience. Thank you for the great feedback. -Al LeMoine., General Manager

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