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Rusnak BMW
Thousand Oaks, CA
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 900 reviews
January 23, 2017
Darren Evans Welcoming, helpful, friendly, informative and professional service from start to finish. I felt well taken care of from sales to finance. Thank you fo Welcoming, helpful, friendly, informative and professional service from start to finish. I felt well taken care of from sales to finance. Thank you for an overall pleasant experience. Don't forget the laughter and camaraderie. More
by Silver Lady
January 20, 2017
Bob Martin Another great experience with Bob Martin. I had minor service accomplished. Service was completed when promised with no issues. I highly recommend goi Another great experience with Bob Martin. I had minor service accomplished. Service was completed when promised with no issues. I highly recommend going to Bob when you need your BMW serviced, More
by pete123
Employees Worked With
Robert Martin
January 15, 2017
Great service I sent my son in to set up his own service and Art took very good care of him. Much appreciated. Car was done as a wait and on time and washed I sent my son in to set up his own service and Art took very good care of him. Much appreciated. Car was done as a wait and on time and washed More
by LNH BMW
Employees Worked With
January 11, 2017
Bob Martin and Tim - Rusnak We have been customers for years. Bob Martin is the exceptional with customer service, expert knowledge, professionalism and an Rusnak BMW representat We have been customers for years. Bob Martin is the exceptional with customer service, expert knowledge, professionalism and an Rusnak BMW representative! 5 stars! Tim is a brilliant automotive engineer. Always gives personal attention and service to all our cars! 5 stars! More
by LSG
Employees Worked With
Tim, Robert Martin
January 10, 2017
Smooth Claude Cantin was readily available, very easy to work with and kept me updated on the sales process. At no point did I feel pressured. Claude was a Claude Cantin was readily available, very easy to work with and kept me updated on the sales process. At no point did I feel pressured. Claude was able to answer all questions and address any concerns I had. Claude actually made the sales process an enjoyable experience! Thanks, Claude. More
by Smooth
Employees Worked With
Claude Cantin
January 06, 2017
Service Appointment I received the email that my BMW was due for service right before the holidays. I made the appointment right after the new year. Elon was my service r I received the email that my BMW was due for service right before the holidays. I made the appointment right after the new year. Elon was my service rep and he handled it all quickly and professionally. More
by Tracey57
Employees Worked With
Elon
January 06, 2017
Amazing experience! I am not usually a fan of car dealerships but I had an amazing experience here. I have only good things to say about this place and will definitely r I am not usually a fan of car dealerships but I had an amazing experience here. I have only good things to say about this place and will definitely recommend this dealership and Amir to all of my friends! More
by Jadejade
Employees Worked With
Amir Khansari
January 06, 2017
Nice Experiance Had the car I wanted. Gave me a fair price. Mickey is great salesman. The car had everything and more. Would highly recommend talking to Mickey. Had the car I wanted. Gave me a fair price. Mickey is great salesman. The car had everything and more. Would highly recommend talking to Mickey. More
by Richard Wilson
Employees Worked With
Mickey Belt
January 05, 2017
The experience was great from the moment I arrived. Every employee I came in contact with was friendly, courteous and respectful of time. I enjoyed the experience. I was surprise that they picked me up Every employee I came in contact with was friendly, courteous and respectful of time. I enjoyed the experience. I was surprise that they picked me up and my car had been washed and the mats had been shampooed. More
by paclife
Employees Worked With
December 31, 2016
BMW Rusnak service I have been using Rusnak car service for over 15 years. Currently my service rep is Renee Norris and she is the most amazing service person I had ever I have been using Rusnak car service for over 15 years. Currently my service rep is Renee Norris and she is the most amazing service person I had ever dealt with. She goes out of her way to make my service needs easy and enjoyable. I can always depend on her to assist me with my needs. She is extremely courteous and helpful. I purchased my most recent 328i from Rusnak only because I use Rusnak great service and most importantly I could maintain my service rep, Renee Norris. She is the best. Dave Sabedra More
by Davejohn55
Employees Worked With
Renee Norris
