Rusnak BMW

Scott Smith rep was great Excellent everything! Sales and time spent and their professional manners and expertise in any facet or concern buying a car. Would highly recommen Excellent everything! Sales and time spent and their professional manners and expertise in any facet or concern buying a car. Would highly recommend this dealership to anyone. More

Excellent experience Claude was great! Excellent follow up but didn't feel pressured. He really did a great job finding the perfect BMW for me. Very knowledgeable and p Claude was great! Excellent follow up but didn't feel pressured. He really did a great job finding the perfect BMW for me. Very knowledgeable and professional! Diana in Finance also very helpful and knowledgeable. Overall a great experience! More

X5 overheating Prompt Service Attention and Repair, BMW X5 overheat indicator on trip computer, replaced water pump, quick service turnaround, good communication ove Prompt Service Attention and Repair, BMW X5 overheat indicator on trip computer, replaced water pump, quick service turnaround, good communication overall, dealership is clean and organized. More

Great Experience My service advisor Jason took care of me and my 535i from start to finish. He communicated very well with me and gave me updates throughout the day. W My service advisor Jason took care of me and my 535i from start to finish. He communicated very well with me and gave me updates throughout the day. Would highly recommend Rusnak. More

Very satisfying I bought my BMW over the weekend. The staff were wonderful, professional and very helpful. specially Claude was great to find my dream car. He worked I bought my BMW over the weekend. The staff were wonderful, professional and very helpful. specially Claude was great to find my dream car. He worked with me to find the great deal and great car. he went above and beyond to get car I wanted. It was very easy to deal with staff. I wasn't pushed to purchase my car. They were very transparent to give me the great deal. I would definitely recommend him and Rusnak BMW to my family and friends. More

Another service Car was running rough couldn't find a problem must have done something. Running smooth now. Fingers crossed it stays that way. Thank you Renee Car was running rough couldn't find a problem must have done something. Running smooth now. Fingers crossed it stays that way. Thank you Renee More

BMW Service Excellent customer service-- friendly, respectful, accommodating. Anyone working in a service industry could learn from these folks. Their customer-o Excellent customer service-- friendly, respectful, accommodating. Anyone working in a service industry could learn from these folks. Their customer-oriented approach, courteous manner, high quality work and plenty of extras make the trip to this dealership painless-- pleasant, even. First rate! More

Top Notch Service Always impressed with Robert and his service. He always remembers me and gives honest straightforward advice. Bought my car at Bob Smith but only get Always impressed with Robert and his service. He always remembers me and gives honest straightforward advice. Bought my car at Bob Smith but only get service at Rusnak. More

I Bought My "Dreamcar" I saw my "dream car" on the Rusnak lot in Westlake Village but feared the process of actually buying it. Much to my surprise, I worked with Claude Ca I saw my "dream car" on the Rusnak lot in Westlake Village but feared the process of actually buying it. Much to my surprise, I worked with Claude Cantin, salesman, who made buying my "dreamcar" a reality. Claude, Blake, Renee and the entire Rusnak team were extremely professional and accommodating. I needed the windows tinted and Sirius installed before I took possession of it. They took care of everything including they stayed in touch with me via text message. I knew exactly what was going on every minute. Claude went above and beyond for me. I will definitely purchase from Rusnak again and will refer all of my friends and family there as well. Thank you Claude. More

very good! quick and responsive service. but what I do not like is being forced to write more words than I originally put forth! so, yes, I give this survey a quick and responsive service. but what I do not like is being forced to write more words than I originally put forth! so, yes, I give this survey a failing grade!!! More