
Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience Friendly, helpful, efficient. When I leased my car, Scott was so patient despite my desire to test drive numerous models. My husband and I tend to b Friendly, helpful, efficient. When I leased my car, Scott was so patient despite my desire to test drive numerous models. My husband and I tend to be uneasy with car salesmen. But Scott put us right at ease with his friendly, low key approach. We did not feel like we were being hustled into anything. Because of that, we felt free to think through our decision completely and ended up spending more money on a car -- but were very happy with the car we selected. He was also very welcoming of any additional questions after we left. We will definitely have him help us with our next car selection. I just came in for my first service. Russell was very helpful and answered several questions for me. He explained everything thoroughly. My car was ready even sooner than I expected. I have had a great experience here. More
Professionals, Courteous, Accomodating The most professional car sales manager we ever did business with (in more than 30 years). Highly recommended to our relatives and friends. Adriana The most professional car sales manager we ever did business with (in more than 30 years). Highly recommended to our relatives and friends. Adriana & Andrei More
a long wait for my x5 to be serviced had an appt for service on 12/29 but was told doubtful get to my vehicle that day which surprised me as I had an appt! offered a loaner, declined. O had an appt for service on 12/29 but was told doubtful get to my vehicle that day which surprised me as I had an appt! offered a loaner, declined. Oon NYE vehicle still not ready. Kept being promised the next day. On 1/5, accepted a loaner. Vehicle returned on 1/13 but Assist still not working properly. Unsure when or if it ever will be. Frustrating but fortunately did not have to pay for the Assist work. More
my first service experience Everyone from the reception, service advisor/agent even the maintenance guy. They all provided me with excellent service. I would recommend this deale Everyone from the reception, service advisor/agent even the maintenance guy. They all provided me with excellent service. I would recommend this dealership to anyone. I will always bring my car there for my service needs. Thank you all for taking such good care of my car and answering all of the questions I had about my car that should have been explained at the dealer where my car was purchased More
New Car Purchase I had a great experience in leasing my new BMW at Rusnak dealership. I have got the best deal in Los Angeles area. Great customer service and friendly I had a great experience in leasing my new BMW at Rusnak dealership. I have got the best deal in Los Angeles area. Great customer service and friendly people. Special appreciations to Amir Khansari who made this deal real. More
2016 M4 1,200 mile service Art Simcox, Matt Smith and the entire team at Rusnak BMW are the BEST!!! I would highly recommend Rusnak to all my friends and family Art Simcox, Matt Smith and the entire team at Rusnak BMW are the BEST!!! I would highly recommend Rusnak to all my friends and family More
Service Experience Always an excellent service experience at Rusnak! This time was no different. Harlan was communicative and friendly. Will always do my business here. Always an excellent service experience at Rusnak! This time was no different. Harlan was communicative and friendly. Will always do my business here. Thank you! More
Service Department Art in the service department, along with the shop foreman, were diligent on assisting me with getting my vehicle repaired right the first time which Art in the service department, along with the shop foreman, were diligent on assisting me with getting my vehicle repaired right the first time which consisted of a turbo and oil line replacement! Thank you! More
Mickey is The Man! Not an easy customer here in terms that I am pretty particular about the features I want in a car as well as an accurate price point but that said Mic Not an easy customer here in terms that I am pretty particular about the features I want in a car as well as an accurate price point but that said Mickey and Amir were really great in catering to my wishes. Got the perfect car at a great price out of it, so nothing but a great experience and thumbs up! More
BMW Repair With the extended warranty purchased on this vehicle, just about every repair was covered after the deductible. The mechanics found other problems th With the extended warranty purchased on this vehicle, just about every repair was covered after the deductible. The mechanics found other problems that were taken care of at the time. Glad to be put into a loaner vehicle in the meantime. More