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Rusnak BMW

Thousand Oaks, CA

4.8
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 900 reviews

November 13, 2015

Prompt, courteous, professional--and calorie-free Bob Martin welcomed me promptly and personably. Completed my paperwork, estimated the time for service, and I was in a shuttle on my way to work in a More

by 1twice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the great review! We hope you'll be back to see us and are able to grab some coffee and a donut next time! - Al LeMoine., General Manager

November 13, 2015

We loved working with Roger Carroll! Buying my car was super easy and stress free. Plus Roger quoted me the lowest price upfront. No haggling. I'm very busy and he made this experience pa More

by GinaZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the review, Gina! So glad to hear your experience was a great one! Enjoy your purchase! - Al LeMoine., General Manager

November 12, 2015

Quality Service Check in was efficient, service rep Art Simcox, explained required service and followed up by phone with additional item requiring attention. Work was More

by rdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the review! Art and the rest of our service team are great! We hope you'll be back to see us again! - Al LeMoine., General Manager

November 09, 2015

Service First service on my i3. I waited for the car, the service was performed quickly and efficiently, and I was happily back on the road. More

by peter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the review! Glad to hear your experience was easy! - Al LeMoine., General Manager

November 09, 2015

Service Thank you very much to Renee Norris and all your mechanics team for doing the great service on each of my BMW's (like always). More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the kind review! We're very proud of Renee and the team! - Al LeMoine., General Manager

November 08, 2015

Oil Change Michael was very attentive and a pleasure to work with. Came in for an oil change and was out with in 90 minutes with a car wash. More

by westalta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Nov 20, 2015 -

Rusnak BMW responded

That is great to hear! Thank you for the kind words for Michael! - Al LeMoine., General Manager

November 07, 2015

Such a nice and good deal, I purchased two This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend h More

by nickelco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend him highly.

Nov 20, 2015 -

Rusnak BMW responded

Thank you for the wonderful review! Mark is valuable to us! We're glad to have you as a loyal customer! - Al LeMoine., General Manager

November 04, 2015

Amazing Service! Thank you! It was a great experience. Micheal Powell back ground and education help us make the right decision, to get a new BMW. We are very Happy! More

by Shhevon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Nov 20, 2015 -

Rusnak BMW responded

That's great to hear! MIchael is an asset to our team! Congratulations on your new car! - Al LeMoine., General Manager

November 03, 2015

Service Visit My service included an oil change, coolant refill, front windshield (rubber replacement), toe hitch cap replacement and tire balancing. I asked for a More

by bquon110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Nov 20, 2015 -

Rusnak BMW responded

My service included an oil change, coolant refill, front windshield (rubber replacement), toe hitch cap replacement and tire balancing. I asked for a loaner on short notice but there were none available. Russell provided me with an Enterprise rental (Suburban) that worked just fine. Overall, Russell was knowledgeable about the parts and the service, was very friendly and I have no complaints. I will be back for my next service!

October 30, 2015

Service I went in for a regular service and came out with a through review of my car and what to expect in the next service. More

by ggnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2015 -

Rusnak BMW responded

That is great to hear! So glad we were able to help! Thank you! - Al LeMoine., General Manager

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