Rusnak BMW - Service Center

Recall work Prompt scheduling for recall work on new 330i and my car was picked up and delivered back at the end of the day. Excellent customer service.d Prompt scheduling for recall work on new 330i and my car was picked up and delivered back at the end of the day. Excellent customer service.d More

Renee Norris was amazing as always. The service department is wonderful and I would never go anywhere else for my vehicle. Thank you Rusnak BMW. department is wonderful and I would never go anywhere else for my vehicle. Thank you Rusnak BMW. More

Excellent service very professional. Drivers were courteous and efficient. Service manager was responsive. The loaner car was nice and clean and the repair was completed on schedule. courteous and efficient. Service manager was responsive. The loaner car was nice and clean and the repair was completed on schedule. More

Renee Norris, Service Advisor is amazing! Takes the pain out of vehicle repair visits! Always cheerful and helpful. This recent visit during the COVID 19 issue was handled flawlessly and any concerns were out of vehicle repair visits! Always cheerful and helpful. This recent visit during the COVID 19 issue was handled flawlessly and any concerns were dealt with in a very professional manner. Many thanks! More

Always good service and friendly. Been coming over for over 5 years and I their service is main reason we keep this brand. Will recommend always over 5 years and I their service is main reason we keep this brand. Will recommend always More

Did a great job fixing all the rattles that were driving me bananas. Very thorough. They really did a good job. Removed and replaced the door panels and now silent me bananas. Very thorough. They really did a good job. Removed and replaced the door panels and now silent More

fast, courteous service Easy online service scheduling, simple drop off & check-in procedure. Timely updates & recommendations regarding current issues with my vehicle. Too Easy online service scheduling, simple drop off & check-in procedure. Timely updates & recommendations regarding current issues with my vehicle. Took the extra steps to ensure social distancing & keeping high touch points covered while they had the car. (steering wheel, gear selector, entire seat) More

Quick, easy, and extremely helpful, would definitely recommend Rusnak BMW dealership for service! Zach Sax was very helpful and pleasant to work with. Thank you! recommend Rusnak BMW dealership for service! Zach Sax was very helpful and pleasant to work with. Thank you! More

Annual Service for 2019 BMW X3 M40i As always, Rusnak provided excellent, timely service. In this case it was via "No contact pickup & delivery". Purchased this vehicle new from Darren E As always, Rusnak provided excellent, timely service. In this case it was via "No contact pickup & delivery". Purchased this vehicle new from Darren Evans, who was very professional, and helpful.I leased a 2016 BMW 328i sedan from Darren in 2016. He was so good and helpful, when it came time to replace this vehicle, I did not hesitate in contacting him. Bob Martin has been my Service Advisor for both vehicles. Very easy to work with. More

Thank you to Renee Norris! I purchased my BMW X1 a couple years ago from this dealership and have been going to all my regular service appts here as well. I was so blessed to h I purchased my BMW X1 a couple years ago from this dealership and have been going to all my regular service appts here as well. I was so blessed to have one of my first service appts end up with Renee Norris, one of the service advisors. Renee has been my service advisor ever since. Renee truly cares about your vehicle and what's best for it. She explains everything that needs to be done and makes realistic recommendations, not ones just so the dealership makes money. I was in an accident recently with my vehicle and from the first moment I spoke to Renee on the phone about it, I knew everything was going to be taken care of. Renee explained the steps that I needed to take to deal with my insurance company so my vehicle would be covered. She went above and beyond to help me out in this stressful situation, and she made my awful experience turn into something that wouldn't be as bad as I thought. Thank you very much Renee for all that you do! I wish there were more people like you in the world. More