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Rusnak Bentley Rolls-Royce Maserati

Pasadena, CA

Overview
Employees
Reviews
Vehicles
4.7
260 Reviews
At Bentley Pasadena, we'd relish the chance to earn your business. So, whether you're in the market for your next luxury car or you're in need of trusted, premium-quality Bentley service and maintenance for your current Bentley car near Los Angeles, you owe it to yourself to make Bentley Pasadena your first and only stop. Visit us at our Pasadena, CA Bentley dealership, conveniently located at 285 West Colorado Blvd in Pasadena, CA, close by to Los Angeles, Glendale, and Burbank, CA, and let us show you all that we have to offer.
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285 W Colorado Blvd

Pasadena, CA

91105

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Showing 260 reviews

July 19, 2021

Great experience at this dealership. I was greeted and helped out by professional service, everything went fast and smooth. I would definitely recommend this place! More

by LIU_ELLEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Clinton Woosley
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Jul 19, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for sharing your feedback with us, Ellen! We are so pleased to see that you found the team to be personable and prompt in their service to you. We appreciate your recommendation of Bentley Pasadena and welcome you back at any time.

Helpful
July 16, 2021

Andrew who took care of me and always takes care of me was great as usual. He is extremely knowledgeable and what he does And also very personable More

by fablaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
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Jul 16, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Hi there, Thank you for your positive review. We are pleased that our team have consistently taken good care of you whilst being knowledgeable and personable. Thank you for choosing Bentley Pasadena and we hope to continue to assist with all of your future automotive needs.

Helpful
July 15, 2021

Julia is the best. She was a professional from the beginning up until our vehicle was received. We worked with her in Walnut and once we were informed that she was working with Rusnak our 2nd vehicle More

by LHOLMES959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding
Report | Print
Jul 15, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for the great review! We are so glad to learn that you were impressed with the service you received from Julia! Rusnak Bentley Rolls-Royce Maserati is always happy to be of service and we look forward to working with you again. Congratulations on your purchase!

Helpful
July 12, 2021

Service would have been perfect if there was no lack of communication. However, I still believe that they are a great dealership and would still recommend them. More

by Jackie W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ziemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lascano
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Jul 12, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for taking the time to share your feedback and overall recommendation. Please do not hesitate to reach out directly to elaborate further. We hope to hear from you in the future.

Helpful
June 29, 2021

Koni’s customer service and care was excellent! I remain a loyal Maserati client, thanks to his help, knowledge, and guidance. More

by Tamaya Petteway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyriakos Koniotis
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Jun 30, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for your excellent feedback for our team at Rusnak Bentley Rolls-Royce Maserati, Tamaya. We're here to help you out with your vehicle needs and we hope you have a wonderful day!

Helpful 1
June 25, 2021

Very nice Sales is very friendly. I’m Rusnak customers for many years. More

by Ray S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Golding, Sharon Moore, Dave Erickson, Nermeen Gawad
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Jun 25, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

It's great to learn our team helped make this an easy car buying experience! Feel free to reach out to us if you need anything. Have a wonderful day!

Helpful
June 23, 2021

V is a cool and helpful guy, patient and knowledgeable, good buy experience. More

by EDWARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Mkrtchyan
Other Employees : Vrezh Zatikyan, Clinton Woosley
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Jun 24, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Hi Edward, thanks for the kind words for our team! We're glad to know your experience was positive. Let us know if there is anything else we can do for you.

Helpful
June 23, 2021

I had a good experience from beginning to end will recommend More

by GMCARPETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Kyriakos Koniotis
Report | Print
Jun 24, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful 2
June 23, 2021

Yes I will definitely recommend it , no pressure sell whatsoever overall good experience More

by GMCARPETS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyriakos Koniotis
Report | Print
Jun 24, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for your review. Glad to see that you had a no-pressure experience here at Rusnak Bentley Rolls-Royce Maserati!

Helpful 2
June 19, 2021

You have my car for a month charge me $1300 for replacing the wrong part now asking for another $1300 to replace different part to fix ? More

by SARKIS.ALAMIAN
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Lascano
Report | Print
Jun 19, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Sarkis, I would appreciate learning more about your concerns. My name is Anthony Ziemann and I am the General Manager. I am out of the office this weekend but will be back in on Monday. You can reach me by email at aziemann@rusnakautogroup.com or my direct office line is 626-229-2782. It is important to me and my staff that all our clients are satisfied with the services we provide and I would appreciate you sharing what has taken place so far and what needs to happen to restore your confidence in our team.

Jun 21, 2021 -

Rusnak Bentley Rolls-Royce Maserati responded

Sarkis, I spoke to our Service Manager Brian Edwards and asked for his involvement. He gave me a recap of why the vehicle was brought in to us and the steps involved in diagnosing and resolving your concern in the most cost effective way possible. He can be reached at bedwards@rusnakautogroup.com or his direct line is 626-316-5607.

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