Rusnak/Pasadena Porsche - Service Center

Jason is the Best!!! Very professional!!! Best service representative!!! Extrema helpful. I would definitely recommend working with Jason!!! Very satisfied with Jason’s professional service!! representative!!! Extrema helpful. I would definitely recommend working with Jason!!! Very satisfied with Jason’s professional service!! More

Exceptional service, every time - and repairs made beyond my request, for free! They fit me in even though there was a backlog ❤️ Thx Robert G and team!! my request, for free! They fit me in even though there was a backlog ❤️ Thx Robert G and team!! More

I’ve a good experience with Rusnak Porsche in Pasadena, going back a few years now. Their quality of work in service is high, and they’re attentive to their customers. Be prepared for high labor rates in s going back a few years now. Their quality of work in service is high, and they’re attentive to their customers. Be prepared for high labor rates in service, similar to most other luxury car dealerships in the Los Angeles area. More

Long time customer I've been coming to Rusnak Porsche in Pasadena for over 20 years. I've only ever had good service in every department from sales to service. I've been coming to Rusnak Porsche in Pasadena for over 20 years. I've only ever had good service in every department from sales to service. More

Jason Yamasaki is a super efficient service consultant. I am very happy with his service for arranging my car service each time. I highly recommend Jasón Yamasaki.. I am very happy with his service for arranging my car service each time. I highly recommend Jasón Yamasaki.. More

Quick and very great service. Raymond Liu is very nice. He was very responsible and and helpful to me. I got excellent customer service from him. It was a great experience. Thanks Raymond Liu is very nice. He was very responsible and and helpful to me. I got excellent customer service from him. It was a great experience. Thanks a lot. More

excellent customer service Brought my new Macan in due to a broken PCM. Raymond helped with ordering a new PCM, arranged loaner car during the installation process. Thank you, Brought my new Macan in due to a broken PCM. Raymond helped with ordering a new PCM, arranged loaner car during the installation process. Thank you, Raymond. More

Good Experience with Porsche Overall I've had a great experience with Rusnak Porsche. In sales, Stephen Rumph is very thoughtful and knowledgeable, and I really appreciate his tim Overall I've had a great experience with Rusnak Porsche. In sales, Stephen Rumph is very thoughtful and knowledgeable, and I really appreciate his time and attention, not just in ordering a car in 2017, but the follow-up and support since then. The service dept. is well run and attentive, although be prepared to pay high labor rates and other costs associated with dealership service. That being said, they've looked after my car well and it's run flawlessly in the time I've had it in service. More

I brought my 2019 Porsche Cayenne Turbo to service for a warranty item issue recently. My normal service advisor is Cleo but she was not available so she referred me to Ray. Ray assisted me during my visi warranty item issue recently. My normal service advisor is Cleo but she was not available so she referred me to Ray. Ray assisted me during my visit and did an excellent job. Thanks Cleo and Ray. More

Service My service advisor Ray Liu was amazing. He went through all the work that needed to be done and stayed in communication with me the entire time. Brea My service advisor Ray Liu was amazing. He went through all the work that needed to be done and stayed in communication with me the entire time. Brea is also amazing as she always greets me when I go and helps when I have questions about my Panamera. The manager Greg Kassarjian is outstanding. He comes out of his office to greet me and other guests and always has a positive attitude. They make the experience outstanding. More