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Rusnak Volvo Cars

Pasadena, CA

4.9
1,286 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,286 reviews

December 06, 2018

Service The Battery Low Charge warning message was coming coming on so I brought the car in to see why and get it taken care of More

by PAULEDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rusnak Volvo Cars responded

I'm glad we were able to help. - Sally S., General Manager

December 06, 2018

Best Team Ever The team at Rusnak Volvo in Pasadena is unparalleled. Excellent service and care for their customers. I never leave with any questions or concerns! Th More

by GONZALEZ.REBECCA02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
Dec 19, 2018 -

Rusnak Volvo Cars responded

Wonderful to hear, thank you! - Sally S., General Manager

December 05, 2018

Mr. Adams is the sole reason I return for service @ Rusnak I have been returning to Rusnak, because of quality people such as Na eem Adams. Also Sue is lovely,as you drive in. Lastly Jeanette in the cashiers a More

by MICHAELIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rusnak Volvo Cars responded

Thank you for your continued business! - Sally S., General Manager

December 05, 2018

Great service The services at Rusnak are always great. Unfortunately the services at Enterprise Auto Rental fell way short of this level of service. I’m sure though More

by TERRYTHOMPSONINV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 19, 2018 -

Rusnak Volvo Cars responded

Thank you for trusting us with your service needs. - Sally S., General Manager

December 04, 2018

EXCELLENT CUSTOMER SERVICE!!! I WAS GREATLY GREETED AND VERY WELL TAKEN CARE OF BY CLIDE AND EPHREM. THEY WERE BOTH VERY PROFESSIONAL AND KNOWLEDGEABLE. I FELT LIKE I WAS AT A HOLI More

by NP400496
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ephrem Yohannes, Clide Abraamyan
Dec 19, 2018 -

Rusnak Volvo Cars responded

We strive to provide a great experience for our customers. I'm glad to hear your experience was exceptional. - Sally S., General Manager

December 04, 2018

Beyond Excellence I can't thank the team at Rusnak Volvo enough for their exceptional service and support! They are second to none and I appreciate how they're attentiv More

by Carla 619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eva, Barbi, Jamie, George and Susan
Dec 19, 2018 -

Rusnak Volvo Cars responded

I'm glad we were able to find you the perfect vehicle! - Sally S., General Manager

December 03, 2018

Anthony Marino - superb service Anthony Marino is always friendly and on top of what needs to get done. I highly recommend Anthony if you need service on your Volvo car. More

by roberttblair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
December 02, 2018

Volvo XC40 Excellent service! We were able to bargain to a mutually beneficial price and left with the car of our dreams at the price we wanted to pay. Christine More

by HARJITSMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Rusnak Volvo Cars responded

Congrats on the new car! - Sally S., General Manager

December 01, 2018

Excellent experience !! Great dealership, easy and fast process. Christine Lee give me a 5 star service and the transaction is smooth and easy. It only take me 1 hour to ge More

by vincent729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Rusnak Volvo Cars responded

I'm so glad we were able to get you what you needed quickly. - Sally S., General Manager

November 29, 2018

Very friendly service Customer service is very friendly. I would recommend they have some leather wipes/cleaning supplies on hand for the interior seats. My seats are a mes More

by CHEFSTADLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

That's great feedback, thank you. - Sally S., General Manager

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