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Rusnak Volvo Cars

Pasadena, CA

4.9
1,277 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,277 reviews

November 23, 2018

Great experience with Mark I was greeted by a very warm woman as I drove in. Then I met Mark. I brought in car due to check engine light. This is 4th time in a year for 1 year o More

by moconnell1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Nov 28, 2018 -

Rusnak Volvo Cars responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Sally S., General Manager

November 22, 2018

Easy Breezy fix Anthony and his team of Volvo technicians made our visit very easy and fast. Anthony was very friendly and wuite frankly, a joy to work with. More

by SAINETHREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2018 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out! - Sally S., General Manager

November 22, 2018

Won’t go anywhere else Anthony and the entire service staff have provided the best automobile service and maintenance I’ve ever experienced. Even while on the road we receiv More

by TERRYTHOMPSONINV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2018 -

Rusnak Volvo Cars responded

Hi, we're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Sally S., General Manager

November 22, 2018

friendly and knowledgeable Timely service and it solved my problem. I want to submit this review so I am using my word count to be able to do so More

by PAUL.CONDOLORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care! - Sally S., General Manager

November 22, 2018

Volvo Rocks This is my 4th Volvo. I’m looking at my fifth, XC40, next year! I think one of the reasons I keep buying Volvo’s is because RUSNAK is conveniently clo More

by CAROL C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : See “Review”, Anthony Marino, Mark Gilliand
Nov 28, 2018 -

Rusnak Volvo Cars responded

Hello, we are glad we could help! We always strive to provide top quality service to every guest and are pleased to hear that our team keeps you coming back to Volvo and Rusnak. - Sally S., General Manager

November 22, 2018

It is always an amazing experience! Every time I take my Volvo to service, it is always an amazing experience. Everyone is very friendly and professional, specially Naeem, Jose and my More

by pinkjojo716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime (service tech)
Nov 28, 2018 -

Rusnak Volvo Cars responded

It's our commitment to ensuring quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We look forward to helping again in the future. Take care! - Sally S., General Manager

November 20, 2018

Oil Leak - quickly diagnosed and repaired Discovered an oil puddle beneath our 2016 XC60. Needless to say, NOT a good thing. Emailed Na'Em Adams, our regular service writer, and sent him a p More

by yorkito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

Hello, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Sally S., General Manager

November 20, 2018

Great customer service I've been taking my Volvo Rusnak for years and customer service is outstanding. My service representative is top notch. He makes sure that I am very a More

by ANTONIOMERCADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2018 -

Rusnak Volvo Cars responded

We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Sally S., General Manager

November 18, 2018

Great personalized service Outstanding customer service. Reliable, friendly expertise. Every member of the service personnel I've worked with always exhibits the highest level More

by drequity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

I'm glad we were able to meet your needs. Thank you for your continued loyalty! - Sally S., General Manager

November 18, 2018

30,000 mile service based on time at 5613 miles Anthony Marino is an excellent adviser and attended to all my requests. The service met all my expectations and was completed on time. I will be back More

by DON MCCONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2018 -

Rusnak Volvo Cars responded

We are so glad you had a great experience! - Sally S., General Manager

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