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Rusnak Volvo Cars
Pasadena, CA
1,342 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,342 reviews
December 18, 2018
Exceptional service Went in for a complimentary tire n brake inspection as I knew my brakes probably needed replacing, Mark, my service adviser kept me in the loop and ha Went in for a complimentary tire n brake inspection as I knew my brakes probably needed replacing, Mark, my service adviser kept me in the loop and had my car ready after replacing the brakes as well as some engine mount that was under warranty. More
by JULIOCG1
Verified Customer
December 18, 2018
Reliable and Honest My trips to the Service Department, and This dealer had always been a good experience , where my concerns are well taken care off and solved. My trips to the Service Department, and This dealer had always been a good experience , where my concerns are well taken care off and solved. More
by Elsa Gonzalez
December 16, 2018
Great Mario and all people I encountered were professional and listened to my request. I bought my new car because it was made so easy and hassle free. Mario and all people I encountered were professional and listened to my request. I bought my new car because it was made so easy and hassle free. More
by Scott
Employees Worked With
Mario Eshak
December 14, 2018
Great and prompt service Mark G. was extremely helpful. My car's battery was bad, and he took me in on the same day and I was out the door in an hour. Battery was replaced sin Mark G. was extremely helpful. My car's battery was bad, and he took me in on the same day and I was out the door in an hour. Battery was replaced since it was under warranty. Fast and reliable customer service. Thank you! More
by MDAVILA4490
Employees Worked With
Mark Gilliand
December 14, 2018
Fast and effecient The service rep notified me of everything that was covered under my lease agreement, and answered all my questions. There was no waiting on my part an The service rep notified me of everything that was covered under my lease agreement, and answered all my questions. There was no waiting on my part and everything was smooth. More
by RETTENGER
Employees Worked With
Anthony Marino
December 14, 2018
Great customer service I'm always very happy to work with the Service team at Rusnak- they make the service process efficient and pleasant! This makes a world of difference I'm always very happy to work with the Service team at Rusnak- they make the service process efficient and pleasant! This makes a world of difference. More
by KYLENE0
Employees Worked With
Mark Gilliand
December 14, 2018
Great service Everyone was accommodating, flexible, and timely in services. Was offered a loaner when I needed one and was offered a shuttle to the train station wh Everyone was accommodating, flexible, and timely in services. Was offered a loaner when I needed one and was offered a shuttle to the train station when that was required on a separate visit. The vehicles were serviced to satisfaction. More
by JUNGE
December 12, 2018
Always a great experience! Bought my Volvo at Rusnak and have it serviced there ever since. Always very fair only doing whats necessary. They treat you very well. I am spoiled! Bought my Volvo at Rusnak and have it serviced there ever since. Always very fair only doing whats necessary. They treat you very well. I am spoiled! Thank You Anthony. More
by ROPEWALKER
December 11, 2018
New car My 2016 Volvo needed to be turned in and Anthony did a fantastic job of recommending Patrick on getting a lease for a new Volvo. Patrick was very prof My 2016 Volvo needed to be turned in and Anthony did a fantastic job of recommending Patrick on getting a lease for a new Volvo. Patrick was very professional in handling this transaction, and it all went very smoothly. I love my new Volvo! More
by LINDAHOC
December 11, 2018
Saturday Service Naeem as always was professional and provided us with updates on our service visit. Glad that Rusnak supports its customers by offering Saturday serv Naeem as always was professional and provided us with updates on our service visit. Glad that Rusnak supports its customers by offering Saturday service and access to a, our service manager. Thank you Naeem and the service mechanics. More
by JMarin
Employees Worked With
