
Rusnak Volvo Cars
Pasadena, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I was treated very nicely by every one, specially Mr. N'aeem. He is the reason I come to Rusnak instead of Glendale, it worth the drive. N'aeem. He is the reason I come to Rusnak instead of Glendale, it worth the drive. More
My first time experience here reinforced the typical car buying experience - slow, frustrating, and mixed/mostly below average service level. I bought here only to find the specific vehicle I was looking fo buying experience - slow, frustrating, and mixed/mostly below average service level. I bought here only to find the specific vehicle I was looking for. More
Na’eem went above and beyond my expectations. From our introduction through the end of the service I felt cared for and taken care of as a customer. There was a recall on my vehicle that I had not taken i introduction through the end of the service I felt cared for and taken care of as a customer. There was a recall on my vehicle that I had not taken into time consideration and Na’eem made sure I had a vehicle ready to go. I was arriving late after service was closing for pick up and he made sure I would have my vehicle no problem upon return. Dealing with cold metal vehicles it is nice to be taken care of but such a warm person. This is why I drive a Volvo. More
I was treated very nicely by everyone there. My service advisor was especially attentive and courteous to me. I do suggest making an appointment and showing up early for it. advisor was especially attentive and courteous to me. I do suggest making an appointment and showing up early for it. More
Naheem was very professional and attentive. He has handled all my repairs for the last several years and is always great to work with and helpful. handled all my repairs for the last several years and is always great to work with and helpful. More
Fast, friendly, and professional throughout the entire process. Quick processing on arrival and on pick-up. Everything was great. I had no issues at all. process. Quick processing on arrival and on pick-up. Everything was great. I had no issues at all. More
Roman was very friendly and helpful, both on the phone and in person. He asked good questions about my service needs as well. I was a little confused about why my car wasn't listed for the appointment I m and in person. He asked good questions about my service needs as well. I was a little confused about why my car wasn't listed for the appointment I made and also why they didn't know which car was mine when it was being returned. I don't think these were big issues, but it would have helped to have someone explain what happened. More
Roman, the lady receptionist & Jamie C were especially excellent! Everything was done as promised and ahead of schedule. Clean & attractive dealership; warm, friendly staff, too. Thank you! excellent! Everything was done as promised and ahead of schedule. Clean & attractive dealership; warm, friendly staff, too. Thank you! More
Rusnak Volvo has been a fantastic experience for the entire 3 years I’ve had my Volvo. Na’am Adams in particular, who I’ve had the most interaction with, has been wonderful. Roman in Service is terrific entire 3 years I’ve had my Volvo. Na’am Adams in particular, who I’ve had the most interaction with, has been wonderful. Roman in Service is terrific as well. More
Service advisor, Na'eem, is great. But issues are not being fixed. My car had one issue and it took two separate tries for the service dept to fix that problem. Even then, when Na'eem and I checked to ma being fixed. My car had one issue and it took two separate tries for the service dept to fix that problem. Even then, when Na'eem and I checked to make sure it was fixed, it still didn't work right the first time, but then seemed like it was ok after that. So it's possible it's still not fixed. Then the service dept caused a new problem during the first service and said it was fixed after the second service, but it isn't. So now I have to take the car in for a third time. And because they do not offer loaners, it makes the situation much worse. More