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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

May 21, 2021

This Service center is my favorite and Anthony Marino is certainly the best person. He is very very friendly and courteous, at the same time very professional. More

by PAULANDBUTCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 22, 2021 -

Rusnak Volvo Cars responded

Glad to learn that you were impressed with our service. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 21, 2021

Great service! Mr Na’eem is very knowledgeable and professional.. I received rental car and was able to work without interruption.Thank you Na’eem! More

by Eyemzhao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Rusnak Volvo Cars responded

Thank you for complimenting our staff's knowledge and professionalism. We're happy we were able to provide a rental to make your experience better.

May 21, 2021

Patrick Folsom was the perfect sales agent for me -- very low key, patient, and willing to seek and provide answers to my questions. Having an issue with acquiring a longer charging cable and Chad is parts More

by nanci_newman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johanna, finance. Chad, parts
May 22, 2021 -

Rusnak Volvo Cars responded

Thank you for your review! We're so glad we were able to meet your needs and give you a great experience. Have a great day!

May 18, 2021

As always I truly enjoyed my service experience at Rusnak Volvo. The prompt and concise information regarding the repairs needed were much appreciated. My technician Anthony Marino gave all the costs for th More

by CAL_MAC5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 19, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us at Rusnak/Pasadena Volvo and that Anthony has been helpful. We hope that you will continue to choose us as your dealership!

May 15, 2021

As usual, Antony and his team has provided an excellent service. Very much satisfied with the service and has no hesitations to recommend any one. More

by JOHNEAPENCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 16, 2021 -

Rusnak Volvo Cars responded

Hi John, Thank you for your positive feedback. Your satisfaction means everything to us, so we are pleased to hear about your recent experience with Anthony. We appreciate your recommendation. Thank you for choosing Rusnak/Pasadena Volvo Cars and we hope to continue to assist with all of your future automotive needs.

May 15, 2021

Excellent service and great feedback from the crew, especially Na'eem Adams. They even made arrangements to drop off our car at our house when it was finished. Something as small, yet thoughtful as t More

by W_GREG_RAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
May 17, 2021 -

Rusnak Volvo Cars responded

Greg, thank you for taking the time to write a positive review! We are glad to hear Na'eem, Jose, and Anthony went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Rusnak Volvo Cars.

May 14, 2021

Anthony Merino is an example of the thorough, efficient and attentive that we have experienced at Rusnak Volvo through the years. Thank you very much. More

by CT Arnerich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 16, 2021 -

Rusnak Volvo Cars responded

Hi there, Thank you for your positive review. We are pleased to hear that Anthony has been able to consistently provide you with an efficient, thorough and attentive experience. Thank you for choosing Rusnak/Pasadena Volvo Cars and we hope to see you again.

May 13, 2021

Haven’t had car serviced for well over a year due to quarantine and I was pleased that nothing was lacking from the service experience. Everything was distanced and sanitized. Car was done by time promi More

by GPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Rusnak Volvo Cars responded

Hi there, Thank you for your positive review. your satisfaction means everything to us, so we are pleased to hear about your recent experience. Thank you for choosing Rusnak/Pasadena Volvo Cars and we hope to continue to assist with all of your future automotive needs.

May 12, 2021

Na'eem was great to work with, as always. Appreciated being able to pick up our car late and getting into a nice clean car. More

by XC90 Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Rusnak Volvo Cars responded

Hi there, Thank you kindly for your five star review. We are thrilled that Na'eem provided you such a excellent and professional experience. Thank you for choosing Rusnak/Pasadena Volvo Cars and we look forward to your next visit.

May 12, 2021

I can't say enough about the exceptional care and service that Rusnak Volvo delivers. Hands down, they're best in class! I drive 30 miles from Santa Monica to have my car serviced because after a few bad More

by Carla 619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Garcia
May 13, 2021 -

Rusnak Volvo Cars responded

Hi Carla, Thank you very much for your five star review, your kind words and sharing your feedback. We are thrilled that Jose and Roman and our team here continuously provides you a professional, friendly and helpful experience. We appreciate your travel to us and your repeat business. Thank you for choosing Rusnak/Pasadena Volvo Cars and we look forward to assisting you again for any of your future automotive needs.

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