Back

Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
Contact Dealership

2025 East Colorado Blvd

Pasadena, CA

91107

Directions

By Type

Showing 1,332 reviews

May 11, 2021

Román is truly the best! He is sensitive to the fact that I had to take my car in 5 times to fix the problem I was encountering. He is always quick to reply and is extremely polite and patient. Thank you Rom More

by elizabetharellano5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
May 12, 2021 -

Rusnak Volvo Cars responded

Elizabeth, thank you for taking the time to share your quick and best experience with Roman in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road.

May 11, 2021

As usual, Anthony provided top notch service. He and the Rusnak staff are a pleasure to work with. Been coming here for many years and will continue to do so. More

by JAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 12, 2021 -

Rusnak Volvo Cars responded

Thank you, Jay, for sharing your top-notch experience with Anthony in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

May 10, 2021

Na'eem was great to work with. Very friendly and proactive. He was able to arrange transportation when a recall update needed to be made which would have extended the wait time. Also communicative a More

by ALVINCFONG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Rusnak Volvo Cars responded

Hi Alvin, thank you for taking the time to write about your experience. We are happy to hear Na'eem communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

May 07, 2021

Na'eem was very professional and was very helpful and went over and beyond the ordinary to help me and my vehicle needs. He was also very accommodating in arranging for my trip home and pick up from home More

by BAYCRIS18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Rusnak Volvo Cars responded

Thank you so much for your feedback! Na'eem and the rest of our team will be very happy to learn about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2021

The team at Rusnak Volvo in Pasadena is top notch. Professional, efficient and pleasant, the get the work done in a reasonable amoount of time. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
May 07, 2021 -

Rusnak Volvo Cars responded

Hi Mark, Thank you for your positive review. We are thrilled to hear that your experience was efficient, professional and pleasant. Thank you for choosing Rusnak/Pasadena Volvo Cars and we hope to continue to assist with all of your future automotive needs.

May 07, 2021

I was pleased with the sales department service and information but two hours to complete the paperwork seemed unnecessarily long. Also when I picked up the car, my salesperson was not available and th More

by romy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafik Siha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Rusnak Volvo Cars responded

Thank you so much for sharing your satisfaction working with our Sales Department at Rusnak Volvo Cars. If there is anything additional we can be of assistance with, please do not hesitate to reach out. We look forward to having you here again in the future.

May 07, 2021

All went well and as expected for routine service. t would liked to have an area available where one can sit outside during service, or at least a chair available to put outside. Roman was excellent. V More

by BERYLD
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
May 07, 2021 -

Rusnak Volvo Cars responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear that Roman was courteous, thorough and excellent. We appreciate your feedback about our service waiting area. Thank you for choosing Rusnak/Pasadena Volvo Cars and we hope to see you again.

May 06, 2021

The service I received at Rusnak was fantastic from beginning to end. My car was in great hands. A big thanks to all of the staff. More

by PRG4NRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 07, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We are glad you enjoyed your experience with us!

May 03, 2021

What a great car buying experience! Friendly, informative, and most important-they gave my wife and I time and space to discuss our purchase. A hassle-free experience! More

by Eastvale Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man from finance was gracious and friendly!
May 04, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we thank you for your five star review. Your satisfaction means everything to us, so we are delighted to hear that you experienced a friendly and informative environment. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

Had a very wonderful experience at Rusnak Volvo. Roman did a great job of explaining everything that was performed, and the car was ready in 24 hours. More

by KARRENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 30, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we would like to thank you for your five star review. We strive to keep our customers updated and informed, so we are thrilled to hear about your recent experience with Roman. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

...
21
...