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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

April 20, 2021

The car service was great everybody everybody was very pleasant and helpful one bad thing about your dealership there is it the service department is so small.I would’ve bought in my car there but the age More

by julia.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 21, 2021 -

Rusnak Volvo Cars responded

Julia, Thank you for choosing Rusnak Volvo Cars for your service needs. I take your feedback seriously and would like to learn more about your interest in a vehicle here. If I can help with anything, please do not hesitate contact me about it. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 20, 2021

Anthony Marino was extremely helpful with the service of my 2016 XC90. He is personable and made the experience a painless process. I also like the attentiveness to cleanliness in this time of pandemic. More

by ASHLEYBHUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette, Mark, Anthony Marino
Apr 21, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Ashley! Anthony was happy to assist you with everything. We are always here for you at Rusnak Volvo Cars.

April 20, 2021

The service does a great job. They are very courious and friendly and make an effort to solve the problems. I am very pleased with the service More

by JSULLYBDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Rusnak Volvo Cars responded

Thank you for sharing your positive service experience at Rusnak Volvo Cars. We are happy to learn of your satisfaction with the care provided. If there is anything else we can do, please do not hesitate to reach out.

April 19, 2021

Service took me two hours earlier than my appt, were very helpful, kind and informative. While I waited for my car to be ready, I walked down the street and ate lunch at an amazing Korean BBQ place. The wh More

by DAVITTLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime, Anthony Marino
Apr 20, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us at Rusnak/Pasadena Volvo Cars, and we hope that you will continue to visit us in the future!

April 16, 2021

Very much satisfied with the services that Volvo has given me. Antony is great , very helpful and very knowledgeable about the product. No hesitations to recommend some one to you Thanks More

by JOHNEAPENCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We're happy to hear our Service Team was able to provide you with a helpful, knowledgeable, and informational experience for your service visit. We hope to see you again in the future.

April 14, 2021

Na’eem, as always, is friendly, patient, professional & accommodating best as possible. The Service Center did a great job as well with my car. Very pleased. More

by WILLIAMS.KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us and with the help of our Service Team, especially Na’eem! We are always here to help at Rusnak/Pasadena Volvo Cars!

April 14, 2021

Christine Lee did an excellent job with the entire purchase process, and we were extremely satisfied with the experience. Ww would recommend Christine to friends. More

by allencchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Finance Manager
Apr 15, 2021 -

Rusnak Volvo Cars responded

Allen, thank you for taking the time to share your excellent car-buying experience with Christine and Ronnie! We hope you continue to enjoy your new ride! We'd love to assist you again in the future.

April 13, 2021

Adimika and the team at Rusnak Volvo were great. They helped me find the perfect Volvo for me and made the process very easy via email and through the phone to minimize time spent at the dealership. More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adimika Rachell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great feedback for our team at Rusnak Volvo Cars, Adimika. Congratulations on the perfect Volvo! If there is anything else we can do, please do not hesitate to reach out.

April 13, 2021

Anthony was perfect as usual.Great visibility and Anthony was perfect as usual. Great visibility and delivery of service. Could’ve be more satisfied with this Leve of service. Got my car repaired i More

by Brousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 14, 2021 -

Rusnak Volvo Cars responded

We are here to take care of your vehicle needs at Rusnak Volvo Cars. If there is anything else we can be of assistance with, please do not hesitate to reach out. We hope you have a wonderful day!

April 13, 2021

Passenger front seat got some scratches and stretch marks from the technician working on the wiring repair. I was a little disappointed to see this. More

by HASK2207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 14, 2021 -

Rusnak Volvo Cars responded

Thank you for bringing this situation to my attention. While I appreciate your overall positive review, I would like the opportunity to learn more about the feedback provided regarding your service experience. Would you mind reaching out directly when you get the chance? Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

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