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Rusnak Volvo Cars
Pasadena, CA
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,332 reviews
January 29, 2021
I've been pleased with Rusnak. The only things that bothers me is how far it is from my home and that the Service Department is not open on Saturdays. I understand why the Service Department is not op bothers me is how far it is from my home and that the Service Department is not open on Saturdays. I understand why the Service Department is not open at this time and hope it will get back to being open soon. The other issue you can't do anything about. More
by OSAGEBOB1
Verified CustomerEmployees Worked With
Anthony Marino
January 29, 2021
Very pleasant service experience with Advisor Roman Garcia. Explained results of diagnostic tests and offered additional recommendations without applying any pressure. Very courteous and professional. Garcia. Explained results of diagnostic tests and offered additional recommendations without applying any pressure. Very courteous and professional. More
by Rick Rodriguez
Employees Worked With
Roman Garcia, Service Advisor
January 29, 2021
Na'eem is always kind, quick and helpful. Great job as always on the service of my XC60. I never hesitate to bring my car back. Thanks! always on the service of my XC60. I never hesitate to bring my car back. Thanks! More
by MIKE@ARMS-STUDIO.COM
Employees Worked With
January 28, 2021
Knowledgeable and courteous service rep, timely communication about repairs needed and time car would be ready. Consistent reliable work. Staff are friendly and helpful. Would recommend highly. communication about repairs needed and time car would be ready. Consistent reliable work. Staff are friendly and helpful. Would recommend highly. More
by EE
Employees Worked With
January 28, 2021
Always top rate service. Polite and courteous staff. xx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx More
by JKT
January 28, 2021
Both Jimmy and Patrick, who help me lease my 2020 xc90, were amazing. Very thoughtful and attentive to all my questions. Plus, got me a great deal. were amazing. Very thoughtful and attentive to all my questions. Plus, got me a great deal. More
by jinnbusters
January 28, 2021
Anthony Marino is a rock star - he has good customer service, honest and with good communication skills. He is definitely an asset to the organization service, honest and with good communication skills. He is definitely an asset to the organization More
by TPALMA
Employees Worked With
Anthony Marino
January 28, 2021
20k Service completed. Obviously VOLVO has not fixed the brake problems as brakes needed to be replaced with less than 20k miles driven. At least VOLVO covered the cost but still should be replacing brakes brake problems as brakes needed to be replaced with less than 20k miles driven. At least VOLVO covered the cost but still should be replacing brakes so early. Redesign of brakes must take effect to remedy quick wear of brakes! More
by JULIOCG1
Employees Worked With
Roman Garcia
January 27, 2021
Roman provided me with excellent customer service. Thank you for all that you do to represent Rusnak wonderfully and help your customers with A+ service. you for all that you do to represent Rusnak wonderfully and help your customers with A+ service. More
by MARICELA.MARTINEZ
Employees Worked With
Roman - 5 stars
