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Rusnak Volvo Cars
Pasadena, CA
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,332 reviews
February 04, 2020
Not great customer service from Anthony. I’ve had him before and he’s never been that friendly. He told me they close at 4, didn’t get a call till 330 that my car was ready to go, then he was rude about before and he’s never been that friendly. He told me they close at 4, didn’t get a call till 330 that my car was ready to go, then he was rude about me not answering my phone. More
by MATTMAIER04
Verified CustomerEmployees Worked With
Anthony Marino
February 03, 2020
great service all went smoothly and fast. great service. friendly and professional. It even got done ahead of schedule which was great to get me in and out fast. all went smoothly and fast. great service. friendly and professional. It even got done ahead of schedule which was great to get me in and out fast. More
by JDUVIVIERC
Employees Worked With
Anthony Marino
February 01, 2020
Anthony Marino was straight forward, efficient and fair. My notes were addressed and he communicated with me through the process. Really appreciated how easy he made it. My notes were addressed and he communicated with me through the process. Really appreciated how easy he made it. More
by N_SANFILIPPO
Employees Worked With
Anthony Marino
January 31, 2020
My service advisor was very nice and professional and kept me informed along the way. I really like how he handled my problem. He does a great job. kept me informed along the way. I really like how he handled my problem. He does a great job. More
by LAURAMICHELLEBLAIR
Employees Worked With
Michael
January 30, 2020
Wonderful service, wonderful staff We really enjoy Volvo on Colorado Blvd, Pasadena. Its a warm place to come to. The staff is helpful and service minded. We love Anthony, and think he We really enjoy Volvo on Colorado Blvd, Pasadena. Its a warm place to come to. The staff is helpful and service minded. We love Anthony, and think he is one of the best. Warm Regards, Carolina & Kaj Goldberg More
by CAROLINAGOLDBERGYOGA
Employees Worked With
Anthony Marino
January 30, 2020
Yesterday was our third and final free maintenance appt. I know Sally will disregard this as another disgruntled customer ( this isn’t my first bad review ). We did the recommended front brake pad replace I know Sally will disregard this as another disgruntled customer ( this isn’t my first bad review ). We did the recommended front brake pad replacement and asked to have the wheels buffed per our extra warranty. The service rep shamed us saying “You have already used the warranty two times, this is the last time the warranty will cover the wheels “. It came out like a threat.... 7 hours later, they let the wheel guy leave with my keys. No one in service can ever answer questions ..... disappointing. I will never go back or buy a car from this location. Jimmy in sales and Barby in finance were amazing, so when I bought this car it was the best experience ever .... since then the service has made me not want to go back. ... More
by Donald Souther
January 30, 2020
I was incredibly impressed with everyone working at this dealership – from the manager through finance to the sales team. They offered me by far the most competitive lease price on a new XC 60 of all of the dealership – from the manager through finance to the sales team. They offered me by far the most competitive lease price on a new XC 60 of all of the dealerships in Westside LA and the valley. it was an enjoyable experience leasing a new car with this incredible team of people. More
by egangauntt
Employees Worked With
Loura, Ephrem Yohannes, Verletta Massey
January 28, 2020
Anthony Marino was exceptional! Sue was also a friendly, welcoming lady at check-in. The level of service was so wonderful that I’ll be back! welcoming lady at check-in. The level of service was so wonderful that I’ll be back! More
by JULIECOMEAU15
Employees Worked With
Anthony Marino
January 28, 2020
Very Pleasant. The staff and atmosphere was very pleasant. Every body there was great, except the coffee. I don't recommend you drink the coffee. The entire staff th The staff and atmosphere was very pleasant. Every body there was great, except the coffee. I don't recommend you drink the coffee. The entire staff there is very helpful. Great dealership. More
by CRAMIREZ8
Employees Worked With
Other Employees :
Sales Consultant Loura Saleh was pleasant as ever. She remembered my name!
January 27, 2020
Anthony took very good care of me and my XC60. The repairs went smoothly and I got my car back by early afternoon. I appreciate the fast service. repairs went smoothly and I got my car back by early afternoon. I appreciate the fast service. More
by BENNYCHONG05
Employees Worked With
Anthony Marino
