Rusnak Volvo Cars

Volvo seevice Brought in my car for a couple of items which were addressed quickly. Upon arrival I was told that I also needed a computer upgrade which really took Brought in my car for a couple of items which were addressed quickly. Upon arrival I was told that I also needed a computer upgrade which really took the longest. More

Many Thanks Leased a 2019 S60 Momentum. Patrick Folsom, Meena Daoud, and Brandi were just terrific. Five stars to everyone!!! We have been Rusnak customers for Leased a 2019 S60 Momentum. Patrick Folsom, Meena Daoud, and Brandi were just terrific. Five stars to everyone!!! We have been Rusnak customers for 19 years. More

Chris The Internet sales manager made it very easy to get the deal done online. He gave me a great lease deal and no surprise fees. Pick up was easy got everything we agreed on and more, no pressure sal get the deal done online. He gave me a great lease deal and no surprise fees. Pick up was easy got everything we agreed on and more, no pressure sales for additional packages and very easy and professional experience. Thanks! More

Professional, short, sweet and to my liking. I have given the rating that I have given because in just two short visits I came out of there with my Volvo S60. Both Patrick and Meena were very eas I have given the rating that I have given because in just two short visits I came out of there with my Volvo S60. Both Patrick and Meena were very easy people to work with. They were not pushy at all. They presented all the facts and left the decision making up to me. They were very friendly, polite and courteous. Patrick tried to work with me to get me into the car that was the right fit for me. In the end I bought the car I wanted, the color I wanted with the features that I wanted. Patrick didn’t give up on me. After my first visit, he made sure to follow up with me the following day via text. He genuinely wanted to find the right car for me. In fact, it was for Patrick’s follow up that I went back the second day and was able to make the deal. Right now I love my Volvo. I had not driven a Volvo before in my life, this is my first time and I’m loving it. Thanks to Patrick and Meena for not giving up on me. More

Very Professionals, amazing experience I Just went just to look around but Jimmy, Meena, Brandy and everyone there made me feel very comfortable and Welcome. I decided not to go anywhere I Just went just to look around but Jimmy, Meena, Brandy and everyone there made me feel very comfortable and Welcome. I decided not to go anywhere else. My whole experience was amazing and everyone worked with me to help me get the car I wanted. Thank you Rusnak/Pasadena Volvo More

It was easy, professional and polite by the Service people Because my experience with the service Depart. was smooth and they fix the car problem I went there for and Anthony and the Lady were very poli Because my experience with the service Depart. was smooth and they fix the car problem I went there for and Anthony and the Lady were very polite and pleasant to talk to. More

Only regret I should have brought my car to this center yearly, i always say its too far from where i live, they work fast and staff are exceptionally courteous I should have brought my car to this center yearly, i always say its too far from where i live, they work fast and staff are exceptionally courteous and accommodating. Would definitely recommend to ithers More

Emergency repair on car door that would not close! Rusnak/Volvo Pasadena to my rescue! On the day that I was to exit our home for a 3 day termite fumigation, I went outside to exit the premises and Rusnak/Volvo Pasadena to my rescue! On the day that I was to exit our home for a 3 day termite fumigation, I went outside to exit the premises and the door on the driver's side of my Volvo would not close! One call to Anthony Marino and within minutes I was being greeted by Susie, at the the dealership and being helped by Anthony. He took my car, told me not to worry. They'd fix the problem and hold onto my car util I could return. This is my 4th Volvo. Love the car and I could not be happier with the highly professional and caring support that I receive from the personnel at Rusnak Volvo Pasadena. My husband and I, both Volvo owners, greatly especially appreciate the professional attention we always receive from Anthony Marino. More

Replace mirror and window Anthony was responsive and by thinking ahead made my life easier after a hit and run. He had ideas how get my car back when some parts were on back or Anthony was responsive and by thinking ahead made my life easier after a hit and run. He had ideas how get my car back when some parts were on back order. More

MIssing Part replacement experience I leased this Volvo XC60 about a 2 month ago and love so much. However I noticed there was one missing parts on rear bumper after a couple of days fr I leased this Volvo XC60 about a 2 month ago and love so much. However I noticed there was one missing parts on rear bumper after a couple of days from purchase, it was cover for connecting towing thing, So I contacted dealer for replacement, They told me I will need pay for that but after some conversation explaining them there was no fault on my side at all, they ended up ordering without any charge which was good. so I went to parts department of dealership and they were gonna replace the parts, the cover did not fit well and kept falling off for some reason , I was assuming parts of holding the cover was broken inside, I asked them a couple of times, "how come it does not fit?" he seemed like he want to finish this little thing quickly, the guy told me " dont worry , all cars are like this" and he put double side tapes inside. I was asking him " all other cars hold this parts with double sided tape like this?" and he said " Yes, But please be careful when you do car wash, avoid spraying directly on this parts it might come off" , I was not satisfied at all but he said all cars are like this, so we left there. Now we are driving this car always pay attention the parts is not falling off everyday and also need to let car wash company about the looseness of the little parts. hope the parts is not falling off again... More