Rusnak Volvo Cars

Review Summary Rusnak Volvo and Anthony Marino met every expectation. Anthony is an asset to Rusnak Volvo. He is knowledgeable, courteous, and always professional. Rusnak Volvo and Anthony Marino met every expectation. Anthony is an asset to Rusnak Volvo. He is knowledgeable, courteous, and always professional. I certainly expect to continue doing business with Rusnak. Verletta Massey is a pleasure to speak with. She also is a positive asset for Rusnak Volvo. Today, every business it seems, wants feedback: Please drop the 25 word minimum requirement Drop the unexpected "One Final Step." Make your requested review truly short and to the point. More

Incompetent "TECH's". your "TECH'S" are incompetent..... ask Anthony of my frustration. Everything from not properly securing a newly replaced "engine"...to a simple "cali your "TECH'S" are incompetent..... ask Anthony of my frustration. Everything from not properly securing a newly replaced "engine"...to a simple "calibration" of a sunscreen... your service rep may be competent yet his techs need to go back to training.... i am totally frustrated dealing with Rusnak and i will be letting everyone I know about my experience..... More

Great Experience! We have leased many cars in the past and this is the first time that we didn't feel pressured in any way. Adimika was wonderful and she had lots of po We have leased many cars in the past and this is the first time that we didn't feel pressured in any way. Adimika was wonderful and she had lots of positive energy! She answered all of our questions and if she didn't have an answer, she went and found it. Five star service from her! Ephram was also very helpful. When we decided to purchase a few days later, we didn't have to wait hours for paperwork and Brandi Lopez, the finance manager, was very patient and kind. She made the leasing process stress free! Five stars for her customer care! Great experience! More

Great Experience With Professional Team I recently bought a new Volvo XC40 from this location and overall had a great experience working the staff at Rusnak in Pasadena. They were very profe I recently bought a new Volvo XC40 from this location and overall had a great experience working the staff at Rusnak in Pasadena. They were very professional and made me and my partner feel comfortable. I will definitely considering visiting again for future Volvo needs. More

Excellent Experience This is my fourth Volvo from Rusnak Pasadena and every time the experience has been painless. I truly feel that they want you to leave happy; and This is my fourth Volvo from Rusnak Pasadena and every time the experience has been painless. I truly feel that they want you to leave happy; and they have succeeded. I’m very happy with my new XC 60. Verletta and Patrick went out of their way to find the right vehicle for me. More

new car lease The sales agent assigned to me was Ademika, she was very exceptional, and is very updated on the vehicle being looked upon, We had a very pleasant exp The sales agent assigned to me was Ademika, she was very exceptional, and is very updated on the vehicle being looked upon, We had a very pleasant experience with her and was very helpful. Gilbert was very receptive of my request and laid out the terms well on my trade. My only concern was that I was not given a copy of the original papers that I have signed since our understanding was to separate the trade papers, The copy of the lease agreement I was given does not bear my signature \, nor the signature of Mr Cheng either, the following day when I signed the papers for my trade, I was also surprised why I was asked to sign a new lease agreement paper which now have the trade agreement as well. My observation was that my monthly payment has now increased by about $15.00 which translates to almost 500 dollars on the lease lifetime. I am now wondering which is which, and also wondering what happened to the original lease agreement contract which I and Mr Cheng signed, attesting to the aforementioned agreement. 4 More

Excellent service Great staff and very polite. Very comfortable experience. They were able to repair my vehicle in a very timely fashion and kept me involved during the Great staff and very polite. Very comfortable experience. They were able to repair my vehicle in a very timely fashion and kept me involved during the entire process. Naeem and the staff were very pleasant to work with. More

Great service, nice people everything was excellent, nice, friendly people, every person I worked with was very friendly and helpful and I can not think of anything negative to everything was excellent, nice, friendly people, every person I worked with was very friendly and helpful and I can not think of anything negative to say. More

Outstanding Experience My experience at Rusnak Pasadena Volvo was outstanding. Jimmy was such a pleasure to work with as he was able to answer all of my questions and provid My experience at Rusnak Pasadena Volvo was outstanding. Jimmy was such a pleasure to work with as he was able to answer all of my questions and provided a detailed summary of the steps I would take in purchasing/leasing a vehicle. He was very friendly and respectful throughout the whole process. He made the experience exciting and was consistent in following up whether it was was with a text or phone call. I highly recommend purchasing a vehicle at this location. Barbie, the finance manager was also very helpful in completing all necessary documents and explained information thoroughly. Both Jimmy and Barbie made this experience smooth and enjoyable. Thank you Rusnak Pasadena Volvo! More

Pleasant car buying experience Meena, one of the sales Manager was professional, and on our phone conversation making a deal was very respectful to my situation and made easy to mak Meena, one of the sales Manager was professional, and on our phone conversation making a deal was very respectful to my situation and made easy to make a decision to buy my new Volvo. Laura Salen, sales person, was very kind and wanted to help me with all the questions and details that I wanted to know as a new car buyer. She was very responsible and quick to call me, regarding a new order of an item and still helps me to establish the On Call system. Look forward to work with the service department in the future for my regular check up days. More