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Rusnak Volvo Cars
Pasadena, CA
1,379 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,379 reviews
August 04, 2019
Excellent in All Aspects Our scheduled service was handled efficiently, courtesly, and with attention to detail. We arrived at our appointment time and the service staff had t Our scheduled service was handled efficiently, courtesly, and with attention to detail. We arrived at our appointment time and the service staff had the car processed and off to the service bay promptly. The car was ready when promised. The experience at Rusnak was great. More
by Volvo1
Verified Customer
August 04, 2019
Personal sales Personalized sales experience, everyone work as a team to get me the volvo I wanted at a fair price, finance explained everything in a way I can under Personalized sales experience, everyone work as a team to get me the volvo I wanted at a fair price, finance explained everything in a way I can understand. Very accommodating sales team. More
by Fjord
August 03, 2019
New sales review Quick service, competitive pricing, friendly atmosphere and helpful watching my daughter while I was being helped are a few of the reasons why I would Quick service, competitive pricing, friendly atmosphere and helpful watching my daughter while I was being helped are a few of the reasons why I would recommend Rusnak Volvo. More
by FUSCHGA
Employees Worked With
August 02, 2019
Change of Lease Very efficient and gentle process. Meena, Barbie and Adimika did a great job. The handing in of my previous car was very smooth and the new car feels Very efficient and gentle process. Meena, Barbie and Adimika did a great job. The handing in of my previous car was very smooth and the new car feels great. More
by BROUSSEAU0
August 02, 2019
Excellent Service! Anthony consistently works hard to get the job done. He is friendly and easy to work with. Thanks Rusnak Volvo for taking care of my car over the yea Anthony consistently works hard to get the job done. He is friendly and easy to work with. Thanks Rusnak Volvo for taking care of my car over the years. More
by DWCROMER
Employees Worked With
Anthony Marino
July 31, 2019
WARNING LIGHT ON The service adviser, Anthony spent lots of time and effort to get to the bottom of the problem and fixed it. Excellent services! I’ll be back! The service adviser, Anthony spent lots of time and effort to get to the bottom of the problem and fixed it. Excellent services! I’ll be back! More
by Vincentlaw
July 30, 2019
Wonderful service staff Excellent service staff, from Sue to Na’eem to Anthony , excellent personal and professional service, rental car coordination, excellent with explaini Excellent service staff, from Sue to Na’eem to Anthony , excellent personal and professional service, rental car coordination, excellent with explaining problems found and warranty applications, all excellent without reservation. More
by SARABARLOW
Employees Worked With
Other Employees :
Anthony, Sue, and all others that I cannot remember the names, but from mechanic to cashier, all excellent and above and beyond., Anthony Marino
July 30, 2019
Still waiting for a call to follow up on A problem with blis They called VOLVO headquarters, promised to follow up, but promised to call and set up a date. Also, I requested an alignment done. They offered me They called VOLVO headquarters, promised to follow up, but promised to call and set up a date. Also, I requested an alignment done. They offered me a “coupon price” of $159.99. THE NEXT DAY I RECEIVED A CARD FROM THE SAME DEALERSHIP ANNOUNCING THE SAME SERVICE FIR $109.99 Why was ai not warned I could wait one extra day?????? I would have benefited from the savings. I still have the coupon with me. More
by 4gamarrae
Employees Worked With
Anthony Marino
July 30, 2019
Great Overall Shopping Experience Loura Saleh was very helpful and patient with me. She never rushed me, she was friendly and courteous throughout my buying decision. It was refreshin Loura Saleh was very helpful and patient with me. She never rushed me, she was friendly and courteous throughout my buying decision. It was refreshing to see that type of service at a car dealership. More
by Aesco
Employees Worked With
Loura Saleh
July 29, 2019
Amazing experience! Amazing service and crew! Very helpful and kind folks. It was one of the easiest and stress free experiences while buying a car. We will recommend Amazing service and crew! Very helpful and kind folks. It was one of the easiest and stress free experiences while buying a car. We will recommend you to everyone! More
by SERVICE75
