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Rusnak/Westlake Audi - Service Center
Thousand Oaks, CA
164 Reviews
164 Reviews of Rusnak/Westlake Audi - Service Center
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October 02, 2015
Routine Excellent Service Visit Great job, usual excellent attention to customer service and got me in and out in a timely fashion. Went over status of car and made sure everything w Great job, usual excellent attention to customer service and got me in and out in a timely fashion. Went over status of car and made sure everything was clearly explained. More
by sbeaven
Employees Worked With
Helpful October 01, 2015
Service to repair convertible top and light assembly My service advisor did a great job diagnosing the repair, communicating with me and completing the work ahead of schedule. He then went above and bey My service advisor did a great job diagnosing the repair, communicating with me and completing the work ahead of schedule. He then went above and beyond to coordinate with CarMax to minimize my out-of-pocket payments. It couldn't have been a better experience. More
by TT Lover
Employees Worked With
Richard Ruiz
September 15, 2015
GREAT EXPERIENCE ADAM IN SERVICE DID AN EXCELLENT JOB IN KEEPING ME INFORMED. HE IS AN EXCELLENT EXAMPLE OF HOW CUSTOMERS SHOULD BE TREATED. WELL DONE ADAM!!!!!!!!!! ADAM IN SERVICE DID AN EXCELLENT JOB IN KEEPING ME INFORMED. HE IS AN EXCELLENT EXAMPLE OF HOW CUSTOMERS SHOULD BE TREATED. WELL DONE ADAM!!!!!!!!!! More
by mkirk123
Employees Worked With
September 10, 2015
mil lite on got instant attention and a rental car immediately only prob;em is that when I can it takes forever to a a live person on phone..very frustrating got instant attention and a rental car immediately only prob;em is that when I can it takes forever to a a live person on phone..very frustrating More
by maurice glick
Employees Worked With
jesse in service
September 04, 2015
Courtesy and efficiency Adam does a great job accommodating my schedule and doing what's right for the car and budget. Friendly staff. Fast in and out. A great reason to get Adam does a great job accommodating my schedule and doing what's right for the car and budget. Friendly staff. Fast in and out. A great reason to get service and buy a vehicle from Rusnak. More
by Jk123
September 02, 2015
warranty service Richard kept us informed as to the progress of repairs. We did not have to call him to find out when our car would be ready Richard kept us informed as to the progress of repairs. We did not have to call him to find out when our car would be ready More
by Debbie's R8 Spyder
Employees Worked With
Richard Ruiz
September 01, 2015
Outstanding service and customer relationship. I've been to numerous car dealerships, but, I have yet to find one that is as friendly and customer oriented as Rusnak/Westlake Audi. I've been to numerous car dealerships, but, I have yet to find one that is as friendly and customer oriented as Rusnak/Westlake Audi. More
by Sonnenstr20
Employees Worked With
Richard Ruiz
August 30, 2015
Audi service Westlake Audi service has always provided outstanding service since I've been serving my Audi's over the last several years . Carl's team is always pr Westlake Audi service has always provided outstanding service since I've been serving my Audi's over the last several years . Carl's team is always professional an exceptional! More
by stevers4
Employees Worked With
Richard Ruiz
August 27, 2015
Audi Service Adam has always provided outstanding service whether it was for a routine service or something that required a greater level of diligence and care. I Adam has always provided outstanding service whether it was for a routine service or something that required a greater level of diligence and care. I would highly recommend the Audi service team. More
by JCarter
Employees Worked With
August 06, 2015
Service Recommendation Been taking my 2012 Audi A6 to Rusnak for service since new and always great service. Great service personnel and always willing to provide loan vehic Been taking my 2012 Audi A6 to Rusnak for service since new and always great service. Great service personnel and always willing to provide loan vehicle. More
by stanslaton
Employees Worked With
