Rusnak/Westlake Audi - Service Center

Great experience overall Thanks to Zack and the rest of the team! The car was clean when I pick it up and the lady at the phone was able to get me a loaner even when I had Thanks to Zack and the rest of the team! The car was clean when I pick it up and the lady at the phone was able to get me a loaner even when I had forgot to call in advance. More

Great Service!!! I have gone in twice to have my 2017 Audi TTs service for oil/filter and check-ups. The staff is top rank against any client service business. They I have gone in twice to have my 2017 Audi TTs service for oil/filter and check-ups. The staff is top rank against any client service business. They were professional, polite and expedient. The check-in, loaner, and check-out process works like a well-oiled machine. The reason I keep coming back for service at this location: 1. Great service staff 2. Loaner car program 3. Smooth easy process 4. Complimentary car wash Thanks! Ramon Espiritu More

Excellent Customer Service I will for sure make the drive over the hill for this amazing customer service. Thank you for great service. My home dealer is Oxnard, however their c I will for sure make the drive over the hill for this amazing customer service. Thank you for great service. My home dealer is Oxnard, however their customer service sucks and I will never go back there again. More

rusnak audi service Carl is simply an excellent service manager. This was the first time working with Jesus and he made sure that I was well taken care of. all in all, Carl is simply an excellent service manager. This was the first time working with Jesus and he made sure that I was well taken care of. all in all, an excellent team! More

It was better than outstanding. Cannot say enough about how great your service team was to me. Starting with Carl Seehoffer who was amazing. In addition the following were also a Cannot say enough about how great your service team was to me. Starting with Carl Seehoffer who was amazing. In addition the following were also a 10 Plus. Gabby, Gail, Shelly and Karen.also made this service call fantastic. The professionalism, kindness and caring was evident from the moment I arrived. In addition would like also give Reed Galloway another outstanding grade for his efforts in the servicing of my auto a week earlier. More

Fast Friendly Service All of my service needs were addressed in a timely manner. Jesse and Carl are always so helpful. I was able to get my car in right away and all repai All of my service needs were addressed in a timely manner. Jesse and Carl are always so helpful. I was able to get my car in right away and all repairs were completed the first time. More

Service Adam was extremely helpful and knowledgeable about what my Q5 needed. I appreciate his professionalism and his thoughtfulness about my time. And I lov Adam was extremely helpful and knowledgeable about what my Q5 needed. I appreciate his professionalism and his thoughtfulness about my time. And I loved the new Q5 loaned to me while my service was completed. More

fantastic pleasant staff, efficent service, ease of delivery and pick up clean car - everything sweet and pleasant with warm office and waiting room and fresh pleasant staff, efficent service, ease of delivery and pick up clean car - everything sweet and pleasant with warm office and waiting room and fresh air. More

Great service We had an unexpected light failure during the rain. The failure occurred due to damage by some careless individual. Rusnak Audi got us in with one d We had an unexpected light failure during the rain. The failure occurred due to damage by some careless individual. Rusnak Audi got us in with one day notice and repaired in less than two hours! Find service like that anywhere else.... not likely Mike More

Years of Great Service and Great Experiences The service guys are what keep me coming back to Audi. Every time I have a service visit the staff is friendly, honest and overall excellent. This is The service guys are what keep me coming back to Audi. Every time I have a service visit the staff is friendly, honest and overall excellent. This is a huge reason why I will never leave Audi. Between myself and my family there's been 3-4 Audi's in the family. The service team has delivered for years and continues to get better! More