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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.6
625 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 625 reviews

February 19, 2025

Rob the service manager should get a raise his customer care is awesome always has a smile 😃 More

by troia60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob, Lucas, and our team met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

February 18, 2025

Rob and Rob always are the best service people All time Both weee out last Friday and Jessica filled in admirably helping me get back in the road Great service More

by Cjc5pele@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

February 15, 2025

Always a good experience with the dealership with fast service .Chris is great to work with also More

by upnorth333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Chris here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

February 15, 2025

Luke Dendas provided excellent customer service, knowledge. His estimate was accurate and within the timeframe he stated. More

by timj5130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you, Tim, for your business and this review. We're happy to hear that Luke and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

February 15, 2025

Very pleased. With the video he sent me on my car very helpful thank you. More

by BJHNS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

February 14, 2025

I just recently purchase a used 2018 Ram and the salesman and women at Russ Darrow were amazing.. everyone was helping and made the experience flawless. Everyone helped in there own way to make the vehicle p More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carissa Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wallner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to get you exactly what you needed, Greg. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

February 13, 2025

Rob and whole crew bend over backwards to help. I've been going there for about 18 years and will continue to. More

by KINGDRUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to hear that Rob and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

February 12, 2025

I got a very quick appointment. They listened to my issues and resolved them all in a timely matter. More

by WKINGERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

February 12, 2025

Amazing, highly reccomend. It absolutely exceeded my expectations. Loved it. So happy I bought a car from here More

by alyssasrenee017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carissa Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

February 12, 2025

Carissa was very helpful in getting me a fair price for my trade in. She was also very patient as I’m not one to make decisions on a whim. I need lots of time to think it over. Would contact get again for More

by emma.jw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carissa Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business, Emma, and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

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