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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
832 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
October 18, 2025
Always attentive to my concerns. Keeps me informed of the work needed to be done. Keeps me informed of the work needed to be done. More
by jamescandler
Verified Customer
October 18, 2025
Parker was very helpful and informative with all the functions and features of our new vehicle as well as getting us up to date with all maintenance and inspections. Luke was helpful with understanding functions and features of our new vehicle as well as getting us up to date with all maintenance and inspections. Luke was helpful with understanding all the details and information with contracts and documentation. We will come back again for our next vehicle. These guys were great and personable to work with. Happy friendly environment. More
by karaclement
October 14, 2025
Parker did an outstanding job of understanding our wants for a new Pacifica and was thorough in explaining all details throughout our purchase process! Luke was fantastic in helping us complete the purchase for a new Pacifica and was thorough in explaining all details throughout our purchase process! Luke was fantastic in helping us complete the purchase of our new car!! Thanks guys! Great experience at Russ Darrow today! More
by Brian and Gail
October 14, 2025
Great service. Always easy to get an appointment. Service people have always been nice and friendly. Always easy to get an appointment. Service people have always been nice and friendly. More
by BEVANS1938
Employees Worked With
October 13, 2025
The whole service team is great and goes the extra mile to make sure their customers are satisfied. to make sure their customers are satisfied. More
by Todd D
October 12, 2025
Went above and beyond to get me approved! Will use them again in the future! Will use them again in the future! More
by MOONLIGHTBOO2000
October 12, 2025
We were very pleased with the sevice we received. Just that experience would make me tell my friends and family. Just that experience would make me tell my friends and family. More
by MAAKLARRY
Employees Worked With
October 11, 2025
Parker made this a seamless process. He continued to check in, but was not forceful, until I was ready to purchase. Great experience overall!!! He continued to check in, but was not forceful, until I was ready to purchase. Great experience overall!!! More
by KARIDROTNING
October 10, 2025
Our vehicle was towed to Russ Darrow CDJR because a different dealership incorrectly did an oil change on our new vehicle. Darrow CDJR was able to get our vehicle in for service immediately and fix th different dealership incorrectly did an oil change on our new vehicle. Darrow CDJR was able to get our vehicle in for service immediately and fix the problem the other dealership failed at. Thank you Darrow CDJR service department. You get 10 Gold stars! More
by Mstaedler
Employees Worked With
October 06, 2025
It was a pleasure working with Parker. He called right away at 9am when the dealership opened to let us know the vehicle was available and ready to test drive. He was very polite and profe He called right away at 9am when the dealership opened to let us know the vehicle was available and ready to test drive. He was very polite and professional. He made the whole process very painless. By 11am we finished the paperwork. I would most definitely recommend that if your looking for a vehicle come down and ask for Parker. More
by Tayler
Employees Worked With
