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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

4.6
862 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 862 reviews

November 17, 2025

I'm very happy with the dealership and Aly. I would call here again. Okay Very satisfied. More

by GOLYSUE
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyson Mohr
Nov 17, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

November 16, 2025

The people at the dealership were friendly. They answered all my questions Overall a pleasant experience More

by ERICJH817
Recommend Dealer
Yes
Employees Worked With
Adam Odor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Odor
Nov 16, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

November 16, 2025

They recognized that i may have other options available to me vs.the contrat Honda was offering,, saving me $3000.00. They took the time to stay engaged personally throughout the process. Personal follow u More

by CARRIE.PAIGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylum Merklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

Went great. Needed new batteries and had the car towed there. Anthony and I had several phone calls the evening before to coordinate a tow drop off. He was very More

by Chiefbagan
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 15, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

Through, friendly and efficient Lucas does an excellent job of explaining options of what was done. More

by MRUDNICKI0
Recommend Dealer
Yes
Employees Worked With
Lucas Den Haas
Nov 15, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

Service department was quick, efficient and friendly. I've bought my last 2 cars from Bob Phillips and he's always great. I plan on working with Bob soon on my next car. More

by HOLLY.MEYER
Recommend Dealer
Yes
Employees Worked With
Bob Phillips in Sales and someone whose name I don't know in Service
Nov 15, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

They kept me updated as to what needed to be repaired. Let me know cost estimates. More

by ROBERTH_1
Recommend Dealer
Yes
Employees Worked With
Nate Swan
Nov 16, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

The absolute best. Sara is a gem. She found out in just a few minutes what was wrong with my door. I took the van to mobiltyworks THREE TIMES, and they never fixed it. More

by mwerden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

November 14, 2025

Chris did a great job of making sure the vehicle was taken care of. The brakes are great, can tell a noticeable difference in driving quality since all his recommendations were done. The best thing is w More

by Jared40
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ziegler
Nov 14, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

November 13, 2025

Great customer service and good overall demeanor! Had a great conversation! Great experience over all! More

by Mfoster.pilot
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 13, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com