Russ Darrow Chrysler Dodge Jeep RAM of Madison

Tyler was amazing to work with, as always. I’ve purchased 3 vehicles from him over the years and will buy my next one from him as well. He listened to what I want, delivered exactly what he said and still fo 3 vehicles from him over the years and will buy my next one from him as well. He listened to what I want, delivered exactly what he said and still follows up on the post sale. A true professional, providing a great experience! More

Tyler was super friendly and extremely knowledgeable when it came to helping us shop for the perfect Jeep. The post sale support has been fantastic as well. it came to helping us shop for the perfect Jeep. The post sale support has been fantastic as well. More

This was my second time purchasing a car through a dealership and my experience this time around was much easier. The first time I went to another dealership that was bigger and busier. I felt rushed dealership and my experience this time around was much easier. The first time I went to another dealership that was bigger and busier. I felt rushed and didn’t really have a choice when it came to the car I got to buy. Tyler made me feel very comfortable with his knowledge of the cars he showed me and he showed me different payment options for the two cars I was looking at. I definitely recommend going to Russ Darrow More

Had a great time with Brian finding the right car for me. Had a great experience at Russ Darrow and I am enjoying my new car. Had a great experience at Russ Darrow and I am enjoying my new car. More

I always have a great experience at Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison. I took my Jeep in yesterday afternoon because my air suspension wasn’t working. It turns out my Jeep needed a new air co Jeep, Dodge, Ram of Madison. I took my Jeep in yesterday afternoon because my air suspension wasn’t working. It turns out my Jeep needed a new air compressor for the suspension. My car was fixed and ready to pick up the before lunch today. Lucas from the service department was great to work with. Thank you! More

Excellent customer service. Steven Fassbender is the best. He took the time to explain everything in detail and answered all my questions. Love this place. best. He took the time to explain everything in detail and answered all my questions. Love this place. More

Called ahead for an appointment but it wasn’t needed. Rep told me when the least busy times would be. Great service, in and out told me when the least busy times would be. Great service, in and out More

The best service in the city of Madison, Wisconsin! I have used this business only since I bought my Plymouth Voyager! I keep coming back! have used this business only since I bought my Plymouth Voyager! I keep coming back! More

Russ Darrow takes good care of my car. For a routine oil change they check the rest of the car to see if any other service is needed. And they return the car to me with a fresh wash! change they check the rest of the car to see if any other service is needed. And they return the car to me with a fresh wash! More

Just not very friendly. Questions seem to be a hassle for service advisors. Maybe because my oil changes are still free from a new purchase?? service advisors. Maybe because my oil changes are still free from a new purchase?? More