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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
856 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 856 reviews
September 08, 2025
This is my second purchase from Russ Darrow. Parker was great to work with and was very personable and knowledgeable. Parker and Russ Darrow are very eager to reach out if we have any questions Parker was great to work with and was very personable and knowledgeable. Parker and Russ Darrow are very eager to reach out if we have any questions or concerns. I’ve had them do the service work done on my last vehicle and I’ve been very pleased with work performed. I would recommend them to others . More
by Dresang74
Employees Worked With
September 07, 2025
Your labor rates and parts are insane. Auto parts stores with OEM replacement parts cost alot less and often exceed the manufacturers specifications. Auto parts stores with OEM replacement parts cost alot less and often exceed the manufacturers specifications. More
by PDDMS3DAR
Verified CustomerEmployees Worked With
September 07, 2025
The dealership treats its customers with respect. Customers get clear explanations of the kind of services being done on their vehicles. Chris Ziegler always takes good care of me. Customers get clear explanations of the kind of services being done on their vehicles. Chris Ziegler always takes good care of me. More
by glkellyjr
Employees Worked With
September 05, 2025
Claimed they couldn't hear the engine ticking over the exhaust. Started the car after picking it up and could immediately hear the ticking that I brought it in for. I even sent them a video afterwards of exhaust. Started the car after picking it up and could immediately hear the ticking that I brought it in for. I even sent them a video afterwards of the noise with no reply. More
by kwalter
Employees Worked With
Steve
September 05, 2025
I trust the service department. They always do a great job. Communication is excellent. Great They always do a great job. Communication is excellent. Great More
by SBACHHUBER
September 03, 2025
Great deal on the car compared to other dealerships. Slow service because the day was pretty busy. I Got a little frustrated in how they did the deal with me, but we walked away with a good price on a g Slow service because the day was pretty busy. I Got a little frustrated in how they did the deal with me, but we walked away with a good price on a good car. More
by Jonathan.oldenburg3
Employees Worked With
Michael Mayweather
September 02, 2025
we’re very professional and up-to-date with everything for my vehicle, I would recommend them to other people. for my vehicle, I would recommend them to other people. More
by KHELLENBRAND
August 30, 2025
Robert Phillips could not have been more helpful during every step of the process. He spent SO much time explaining every detail of the sale and then delivery of the vehicle. It's very obvious that he actu every step of the process. He spent SO much time explaining every detail of the sale and then delivery of the vehicle. It's very obvious that he actually cares about his customers- I could not recommend him any more highly! More
by DEANOT25
