Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Took my vehicle in for an oil and in a short time I was back on the road back on the road More

Service department was very helpful and I got what I needed very friendly and helpful. needed very friendly and helpful. More

Great guys in service Steve was awesome and took care of everything that was wrong with my car everything that was wrong with my car More

Initial visit was the worst customer service before an oil change last Saturday and came back Monday and was better. Previous encounters have been great will have to think twice about returning oil change last Saturday and came back Monday and was better. Previous encounters have been great will have to think twice about returning More

Phenomenal service, fantastic staff, great experience, awesome people and cool cars and trucks. Best dealer and service shop I know. Ian Johnson is the most profesional service manager ever. I always appr awesome people and cool cars and trucks. Best dealer and service shop I know. Ian Johnson is the most profesional service manager ever. I always appreciate the friendliness and help I receive at Russ Darrow Chrysler, Jeep, Dodge, Ram. More

They were able to fix my car in a timely manner. And able to give me estimated cost of the services. to give me estimated cost of the services. More

Excellent as always. Chris and the rest make me feel welcomed and treat me like I am their focus. Communication and updates were great. welcomed and treat me like I am their focus. Communication and updates were great. More

Always great service and helpful staff. Very courteous and conscientious. They get you in and out in great time and the free car wash is always appreciated!! Thanks again and we will keep coming back!! Ju and conscientious. They get you in and out in great time and the free car wash is always appreciated!! Thanks again and we will keep coming back!! Julie Gay More

They are courteous, knowledgeable and efficient. Technicians explain all services provided in understandable terms. Especially like the quick oil change service. Technicians explain all services provided in understandable terms. Especially like the quick oil change service. More

I literally never leave reviews, but I am blown away by the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge so I could spend valuable time with my family. They did a great job on my car for a reasonable price. I’ve worked in customer service for my entire career and I know what it means to provide excellent service. Russ Darrow provides excellent service. More