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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
719 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 719 reviews
July 26, 2022
Bought a Ford f150 and the night after I bought the truck the transmission started having issues, they must have cleared the codes so that when I was test driving it, it wouldn't have any issues, went back t the transmission started having issues, they must have cleared the codes so that when I was test driving it, it wouldn't have any issues, went back to them and all they tried to do was offer me 7k less than I just paid on a trade in towards a new truck, do not buy a car from them More
by jwheeler
Employees Worked With
July 23, 2022
Hansen was great to work with. No pressure sales. John was SUPER helpful when it came to the different packages and warranty plans! Awesome dealership, great people to work with No pressure sales. John was SUPER helpful when it came to the different packages and warranty plans! Awesome dealership, great people to work with!!! More
by cplein94
Employees Worked With
chad formico, Hansen Olson
July 17, 2022
Very professional. Tim was excellent. He asked revelent questions and took notes. He actually took interest in the customer. Tim was excellent. He asked revelent questions and took notes. He actually took interest in the customer. More
by Jerry
July 02, 2022
Justin is the best sales guy to work with. Thank you for the ram 1500 Thank you for the ram 1500 More
by Bigred1500
June 17, 2022
My wife and bought a Pacifica and had a positive experience all around at Russ Darrow of West Bend. Tim Griese our sales rep was professional, knowledgeable and made the process easy for us! experience all around at Russ Darrow of West Bend. Tim Griese our sales rep was professional, knowledgeable and made the process easy for us! More
by Sekejus
June 11, 2022
Great buying experience! Dan is the best! They always come through for whatever you need. This is my 3rd new vehicle I’ve purchased from them. Dan is the best! They always come through for whatever you need. This is my 3rd new vehicle I’ve purchased from them. More
by Glen
June 08, 2022
We have purchased many vehicles from Russ Darrow and we have always been very happy with vehicles and service. Dan Domask is great to work with. have always been very happy with vehicles and service. Dan Domask is great to work with. More
by Rabbithounder
June 07, 2022
Dan Domask and his team are great to work with… honest, reliable and helpful. We’ve bought cars and trucks from him for over 25 years. reliable and helpful. We’ve bought cars and trucks from him for over 25 years. More
by pacobb
June 04, 2022
Blake was friendly, knowledgeable, and well mannered. He was extremely nice and patient. He took his time and helped us get the best deal. My Dad & Mom said that this is our new family car dealership! He was extremely nice and patient. He took his time and helped us get the best deal. My Dad & Mom said that this is our new family car dealership! More
by jonestomeka78
