Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
719 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 719 reviews
May 31, 2022
Justin was super friendly and kind. He knew so much about the car I was interested in and was very helpful He knew so much about the car I was interested in and was very helpful More
by mlkurbis211
May 28, 2022
We always go back to them they give you a great deal and very good to deal with very good to deal with More
by ckm811
May 25, 2022
Very laid back no pressure experienced in the purchase of our new 2020 Ram truuck our new 2020 Ram truuck More
by nghtmr1974
May 07, 2022
Chad, Blake, and Jon went above and beyond to make our experience special! Thanks guys! experience special! Thanks guys! More
by marianoluna4
May 04, 2022
Janessa was excellent to work with. She was extremely knowledgeable in the Jeep Wrangler and the options that were available. Janessa maintained contact throughout the order process. She was extremely knowledgeable in the Jeep Wrangler and the options that were available. Janessa maintained contact throughout the order process. We love the vehicle and would definitely use Janessa gain for any of our future vehicle purchases. We did find a gouge in the back part of the Jeep, which we have not heard back from the dealership if this will be fixed or filled in. More
by olsonc2589
Employees Worked With
Rick Hodge, JANESSA RIOS
April 23, 2022
Buying a car from this dealership was never forget they treat me like I was one of the family and did everything in a power to make sure I lsatisfied and happy with the vehicle that I purchased treat me like I was one of the family and did everything in a power to make sure I lsatisfied and happy with the vehicle that I purchased More
by Wayneedwards84
Employees Worked With
Gary Smith
April 20, 2022
Ryan and Chad were outstanding with my husband and I. He was a real pleasure to work with. We actually left feeling as if we gained a friend! He was a real pleasure to work with. We actually left feeling as if we gained a friend! More
by lizchristman
Employees Worked With
Rick Hodge, chad formico, Ryan VanDerWal
April 07, 2022
Great service with a great staff. Very friendly and helpful associates. Pleasant and helpful and experienced. Very friendly and helpful associates. Pleasant and helpful and experienced. More
by ???
