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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
705 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 705 reviews
January 28, 2025
Overall Russ Darrow Jeep is a great dealership! We ran into Blake our salesperson and he is awesome! He is always is very approachable and kind. We ran into Blake our salesperson and he is awesome! He is always is very approachable and kind. More
by GBERNAU
Verified Customer
January 27, 2025
For a new building. The layout sucks. Only one tv channel.not good. Friendly people. The layout sucks. Only one tv channel.not good. Friendly people. More
by sngehl27
January 27, 2025
Jo was friendly, professional and efficient. I very much appreciated his help. I always have a great experience when I’m here, the staff are welcoming and knowledgeable. The facilities are well I very much appreciated his help. I always have a great experience when I’m here, the staff are welcoming and knowledgeable. The facilities are well kept and clean. There is always snacks and beverages for customers available which is nice especially when, depending on the service, you might be there a little while. More
by Brianne Hillier
Employees Worked With
January 26, 2025
They are fast and efficient. Comfortable waiting area and exceptionally friendly people. Definitely worth the trip Comfortable waiting area and exceptionally friendly people. Definitely worth the trip More
by CACASETTA
January 26, 2025
Russ Darrow is convenient and professional to deal with. It would be nice if the on line scheduling was more user friendly. But on site service is great. It would be nice if the on line scheduling was more user friendly. But on site service is great. More
by ANNETTEKAN
January 26, 2025
Amanda helped us though the whole process of purchasing a new truck. She was fantastic going through everything we had questions about the truck new truck. She was fantastic going through everything we had questions about the truck More
by RogerP
Employees Worked With
January 26, 2025
Love the new building compared to the old building. Waiting area is very nice and comfortable. Waiting area is very nice and comfortable. More
by billyd82
Employees Worked With
January 26, 2025
Bought my last 2 cars from Russ Darrow and will probably buy my next one as well. buy my next one as well. More
by SEITZLORI
Employees Worked With
January 24, 2025
Very good , love the car awesome service very friendly staff and great cars and family staff and great cars and family More
by Patterson20046
January 23, 2025
Worked with me to get Durango with no high pressure tactics and was a good experience tactics and was a good experience More
by KMSISME
