Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
805 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 22, 2025
Salesperson was great.
The finance manager ruined my experience and would recommend people not to purchase from here if it wasn’t for the salesperson. The pushy and condesc
More
by CORYANDROBYN
Verified Customer
Verified Customer
August 18, 2025
We worked with Andrew on buying our daughter’s first car.
He was very personable, explained everything, was very attentive, and made sure we were completely satisfied with purchase before we left. Our daug
More
by wspmoe
Employees Worked With
August 10, 2025
Great service & I really appreciated the video that ya'll
do to show the tires, suspension, etc... no other dealership I know of does this.
More
by berdinek0409
Verified Customer
Verified Customer
Dealership Inventory (160 Vehicles)
2020 Jeep Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
2025 Chrysler Pacifica
new
Diamond Black Crystal Pearlcoat exterior
Automatic
All-wheel Drive
2021 Jeep Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Authorized Accessories Store
- Free WiFi
- Instant Financing
- Quick Lube
- Shuttle Service
- Vending Machines
- Rental Car Service Onsite
- Free Loaner Cars
- Free Drinks
- Free Coffee
- Express Service
- Home Delivery
- No Contact Transactions
- Drive-In Service
- Customer Lounge Area
- Virtual Appointments
- Vehicle Sanitization
- Children's Play Room
- Cable TV
- Home Test Drives
- Automated Car Wash
- Authorized Parts Store
- After Hours Drop-Off
