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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
790 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 30, 2025
Had routine service done.
Few days later had some issues which resulted from a bad battery. Called to see what/if anything the could help with in figout the issue. Put on hold
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by SHAWN_CAP
Verified Customer
Verified Customer
Employees Worked With
Never caught name
July 29, 2025
David and all the staff were so amazing to work with.
They were very knowledgeable. The enviroment there was great. I had a great experience and would highly recommend them to anyone.
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by KATIENLETTY523
Verified Customer
Verified Customer
Employees Worked With
July 29, 2025
It was fantastic The guys got me in quick they asked a
few questions about services I may need like a tire rotation or my air filters needing to be changed got it all done quick I was out faster than I ex
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by JMILLER69
Verified Customer
Verified Customer
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Photos & Amenities
- Authorized Accessories Store
- Free WiFi
- Instant Financing
- Quick Lube
- Shuttle Service
- Vending Machines
- Rental Car Service Onsite
- Free Loaner Cars
- Free Drinks
- Free Coffee
- Express Service
- Home Delivery
- No Contact Transactions
- Drive-In Service
- Customer Lounge Area
- Virtual Appointments
- Vehicle Sanitization
- Children's Play Room
- Cable TV
- Home Test Drives
- Automated Car Wash
- Authorized Parts Store
- After Hours Drop-Off
