Russ Darrow Honda

I came in with my kia for its scheduled oil change. I was met by Angela with a friendly and prompt greeting. The service was performed under the estimated time. I was very satisfied. met by Angela with a friendly and prompt greeting. The service was performed under the estimated time. I was very satisfied. More

Service found the issue and fixed my valve stem leak on the spot. I came in just for air but they found the source for the air leaking from my tire. Great customer service the spot. I came in just for air but they found the source for the air leaking from my tire. Great customer service More

Incredible. Great experience. Highly recommended to anyone looking for a new or used vehicle. Their representatives are knowledgeable and forthright. I was impressed with them and will be returning in anyone looking for a new or used vehicle. Their representatives are knowledgeable and forthright. I was impressed with them and will be returning in the spring for a new vehicle. More

Eric was the service manager, and he was very attentive and courteous. All the required/requested services were done without any problem. Very professional! Excellent! and courteous. All the required/requested services were done without any problem. Very professional! Excellent! More

Really happy with the purchase of a 2007 used Honda. All around great experience with friendly knowledgeable staff. Would shop at Darrow in the future around great experience with friendly knowledgeable staff. Would shop at Darrow in the future More

Went to lease car and Rowley Clayborn made me leave Happy I left with 2021 honda civic and I love it Thank to Rowley I'll recommend anybody ride nice go here for right price I left with 2021 honda civic and I love it Thank to Rowley I'll recommend anybody ride nice go here for right price More

The service department is great. Pricing for services beats other shops, too. And Eric N. is knowledgeable about our Odysseys and able to communicate cheerfully AND effectively with us novices! beats other shops, too. And Eric N. is knowledgeable about our Odysseys and able to communicate cheerfully AND effectively with us novices! More

Excellent job as always with great service. I have purchased multiple vehicles from Russ Darrow due to the service starting with purchase and throughout ownership. purchased multiple vehicles from Russ Darrow due to the service starting with purchase and throughout ownership. More

No pressure .Saleswoman very knowledgeable about the car . She made me feel very comfortable buying a car .If anyone I know needs a car I'll definitely refer them to Lesia at Russ Darrow. . She made me feel very comfortable buying a car .If anyone I know needs a car I'll definitely refer them to Lesia at Russ Darrow. More

Salesman was very nice, but the dealership is as dishonest as they come. We saw a car online at one price went there and looked at it we were told it had to be safety inspected before they could sel dishonest as they come. We saw a car online at one price went there and looked at it we were told it had to be safety inspected before they could sell it and that there were some repairs that were going to be done all for the price were saw online. The next day I called to see where the repairs were at and also looked online only to see the price was $1000 higher and when I called the salesman I was told the manager raised the price to cover the repairs and there was nothing we could do about it that was the price now and if we wanted the car thats what we have to pay. The manager that raised the price "George" was there the day we looked at it and was talking to the salesman while we were there. THIS IS THE CLASSIC "BATE AND SWITCH" MOVE THAT SHADY DEALERSHIPS LIKE RUSS DARROW HAVE PULLED FOR YEARS. DONT WASTE YOUR TIME WITH ANY DARROW DEALER. I WILL NEVER NEVER NEVER DO BUSINESS WITH THEM AND I ADVISE EVERYONE ELSE NOT TO. More