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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
3,132 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,132 reviews

January 27, 2025

Always does an excellent job when I bring my car and the service was great Thank you guys until next time More

by Chocolate chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
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Jan 27, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adriana and our team met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 27, 2025

Mike was the easiest salesman to work with. I highly recommend him. He should be teaching all new salespeople how to sell. More

by MZEIDLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler, Jessica Podlesnik
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Jan 27, 2025 -

Russ Darrow Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Michael and truly appreciate your feedback. George Matthews george.matthews@russdarrow.com

January 27, 2025

Car was fixed in time. Tiffany was very helpful. The car is running fine so far. More

by NAVEEN.BANSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Breuer, Andrew Martin
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Jan 27, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. Tiffany and our team appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 26, 2025

I find the staff to be courteous, knowledgeable and efficient, even when they are swamped with customers More

by asagacki
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
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Jan 27, 2025 -

Russ Darrow Honda responded

It's great to hear that Alondra and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

January 26, 2025

Dave Williams was a great sales consultant. He was very attentive and listened to my needs/requests. I never felt pressured at any step of the process. I will recommend this dealership to other More

by KEEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Williams, Jessica Podlesnik
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Jan 27, 2025 -

Russ Darrow Honda responded

Keem, Thank you so much for your excellent review! We are so glad that Dave had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

January 26, 2025

Extremely disappointed they would not let me take a used vehicle to my mechanic at my expense to be checked out. Will not do business with this dealership again. More

by JMBALESTRIERI
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rowley Clayborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

January 26, 2025

Rachel is great to work with. She keeps a close eye on services being provided. More

by DAN.MILLER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Russ Darrow Honda responded

Dan, Thanks for sharing about your experience with Russ Darrow Honda. Rachel and our team appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 26, 2025

I always appreciate the quality service that they provide and the proactive communications that occur. More

by jennifer buchanan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Russ Darrow Honda responded

Jennifer, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 26, 2025

The customer service was great and everything I asked for was done and completed in a timely manner! More

by Bubz2cold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Breuer, Andrew Martin
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Jan 27, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

January 25, 2025

Professional, knowledgeable, made me aware of all of my options. Did not pressure me for extra services. More

by Jarvyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
Report | Print
Jan 26, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

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