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Russ Darrow Honda

Milwaukee, WI

4.6
3,130 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,130 reviews

July 17, 2026

Russ Darrow has done a great job with helping me pick a great choice of vehicle to drive. More

by CAYNE_MONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Tucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Russ Darrow Honda responded

It’s great to hear our team guided you to the perfect Honda Civic. We’re thrilled you found a model that fits your needs. Enjoy the ride and feel free to reach out whenever you need assistance. George Matthews george.matthews@russdarrow.com

July 17, 2026

Maddie made sure that everything I had a concern about was taken care of. There are no more noises coming from under my truck. I’m very happy. More

by LETDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Russ Darrow Honda responded

Delighted to know that Maddie addressed your concerns and resolved the noise under your Ridgeline. It’s rewarding to see you’re pleased with how it turned out. We’re here whenever you need us again. George Matthews george.matthews@russdarrow.com

July 17, 2026

My service advisor was great Jon made sure that my Ridgeline was working properly and I must admit, it’s driving smooth. More

by LETDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Russ Darrow Honda responded

It’s great to hear our service advisor took care of your Honda Ridgeline and that it’s driving smoothly. Thank you for the five-star rating. Don’t hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

July 16, 2026

The experience was thorough, timely, and friendly. I was kept current with progress and expected timing. I even had my car back to me 10 minutes earlier than I expected More

by AKDaya
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
Jul 16, 2026 -

Russ Darrow Honda responded

Thank you for sharing your feedback on our Honda service. We’re pleased our updates kept you informed and that your Odyssey was ready ahead of schedule. We’re happy the appointment ran smoothly and efficiently. George Matthews george.matthews@russdarrow.com

July 16, 2026

Great service and friendly service coordinator. I will be back soon as someone scrapped my car. See you soon! More

by n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Russ Darrow Honda responded

Thank you for the five-star feedback. Angela and our service team are glad you enjoyed the friendly experience. We look forward to helping with your Honda CR-V repairs when you return soon. George Matthews george.matthews@russdarrow.com

July 16, 2026

Johnathan was very helpful and very smart; he seemed to know what he was doing. He acknowledged what I needed to get done with my car. More

by Phongiemher
Recommend Dealer
Yes
Employees Worked With
Johnathan Stein
Jul 16, 2026 -

Russ Darrow Honda responded

Thank you for sharing your positive experience with our service team. We’re glad they understood what needed to be done on your Honda Pilot and provided knowledgeable support. We look forward to helping you again in the future. George Matthews george.matthews@russdarrow.com

July 16, 2026

The service advisor Alicia was very professional and pleasant to work with. She was very knowledgeable about everything. Service was great. More

by Tlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Russ Darrow Honda responded

Thank you for highlighting Alicia’s professionalism and expertise during your Honda Passport service. We’re pleased the experience was great and look forward to your next visit. George Matthews george.matthews@russdarrow.com

July 15, 2026

Check in process was very good. Good communication throughout the service. Had an issue post service but the dealership took care of it of it right away. More

by KRUEGER.CAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Russ Darrow Honda responded

Thank you for letting us know about your experience with our service. We’re delighted the check-in and communication met your expectations, and that Angela quickly addressed your post-service concern. We appreciate you choosing us for your Honda Pilot maintenance. George Matthews george.matthews@russdarrow.com

July 15, 2026

Not going to back bad treatment by Maddie, I spent well over 1500 to be treated badly by her and Rachel this dealship needs improvement on customer service More

by Ramonc89
Recommend Dealer
No
Employees Worked With
Maddie Wojciechowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie Wojciechowski
Jul 18, 2026 -

Russ Darrow Honda responded

We're sorry you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team. If you don't mind reaching out to us, we'd be happy to address your concerns. Thank you for your time. George Matthews george.matthews@russdarrow.com

July 15, 2026

Even though it was my first time at Russ Darrow Honda, I think that Maddie provided great service for me to feel comfortable that my car would be serviced well. The process and the wait time was quite smoot More

by jxiong.22
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie Wojciechowski
Jul 15, 2026 -

Russ Darrow Honda responded

It’s great to hear Maddie made your first visit comfortable. We’re glad the service process and wait time felt smooth and quicker than other Honda dealerships. Thank you for trusting us with your Honda and we look forward to helping you again. George Matthews george.matthews@russdarrow.com

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