Russ Darrow Honda

Service department is friendly, professional and timely. Waiting area is clean, comfortable and sufficiently stocked with a variety of beverages and snacks. Waiting area is clean, comfortable and sufficiently stocked with a variety of beverages and snacks. More

Great customer service, great accommodations, pricing could be better but everything is high priced right now. Have been using them fir almost a year and they have been very good! could be better but everything is high priced right now. Have been using them fir almost a year and they have been very good! More

Very good experience. Wasn't looking forward to it but way better than anticipated. Chris was excellent to work with. I would recommend him to anyone. way better than anticipated. Chris was excellent to work with. I would recommend him to anyone. More

Chris, very friendly and professional. He answered all my questions regarding service of my vehicle. He answered all my questions regarding service of my vehicle. More

Chris Berger, service advisor, met me when I drove my car into shop area. Explained everything to me thoroughly and quoted prices as we went on. Left decisions to me. Not pushy! I’m very satisfied with the into shop area. Explained everything to me thoroughly and quoted prices as we went on. Left decisions to me. Not pushy! I’m very satisfied with the service I received today. ☮️ More

Everything was fine they did good work I like what they did I will be telling friends did I will be telling friends More

I was greeted at the door. Very pleasant and helpful when assisting to find a vehicle. assisting to find a vehicle. More

I love them every time I come the service is nice and fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my c fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my car from More

I bought this car at Russ Darrow Honda. It was stolen a few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I had a funny experience when I called for service a few years ago. My call went to headquarters someplace? They wanted my name, rank,& service # and on & on & on. When I came in I told Jay Malkowski what happened and he apologized for what happened and gave me his phone #. The reason I'm sending this e-mail to U now is because I just had service done by Jay & It went well. I know the reason for the 3.5% mark-up (I paid cash) I would do the same & then bill U. I didn't give you guys a 5 star because I think there is always room for improvement (I had 2 cups of coffee & a bag of chips) I think your service is outstanding and I should have marked 7 0r 8 stars. Because of Jay Malkowski I have had and will continue to have all my service work done here. I don't "feel taken" when I pay $358.50 for service. Keep up the good work. Bryan. More

service was excellent, Jay, the service advisor could not have been any better. I am in my mid eighties and was treated like I was their most important customer. Thank you so much. have been any better. I am in my mid eighties and was treated like I was their most important customer. Thank you so much. More