Russ Darrow Honda

Jay M. Very knowledgeable and friendly. Made sure I understood the services that needed to be done. understood the services that needed to be done. More

This place is a Friendly. Amazing. Caring and Respectful environment. Love going there! Thank you environment. Love going there! Thank you More

As usual, great service experience today at Russ Darrow Honda! The scheduled work was completed on time and our CRV was given a car wash. Thanks, everyone! Happy New Year, Jim (loyal customer for 20 ye Honda! The scheduled work was completed on time and our CRV was given a car wash. Thanks, everyone! Happy New Year, Jim (loyal customer for 20 years) More

Great customer service! Attentive & informative! Great explanations, provide timely updates and treat you as you’d expect to be treated! explanations, provide timely updates and treat you as you’d expect to be treated! More

Made me wait 45 minutes to give me an insulting quote. They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my opinion More

Many options for scheduling appointment. Friendly service staff. Facility was clean and spacious. No pressure on services that they recommended. staff. Facility was clean and spacious. No pressure on services that they recommended. More

My dealer advisor (Eric N.) and tech (sorry, never got his name) was 100% amazing. I came into town to quickly visit a friend before going to Chicago. Unexpectedly, my passports engine light started flash his name) was 100% amazing. I came into town to quickly visit a friend before going to Chicago. Unexpectedly, my passports engine light started flashing and my car did not accelerate normally and was stuck at 50-55 mph. Luckily I was near this Honda dealership and exited off the highway to get it checked. Due to misfire issues and other things I don’t know about, Honda had to order car parts to have it repaired asap. I left my car there for 3 nights. Each day I called Honda for a status check like an annoying customer, but Eric was ALWAYS patient/nice/calm and informative. The tech worked at light speed to have my car ready by weds so I can leave back home and I got home safely. Thank you to you BOTH for being so awesome. Please give them a raise (or employee of the year). Thank you. More

This is our 3rd purchase from a Russ Darrow dealership and this experience didn’t disappoint. Nastascia at Russ Darrow Honda was wonderful to work with. She took the time to understand my needs and respon and this experience didn’t disappoint. Nastascia at Russ Darrow Honda was wonderful to work with. She took the time to understand my needs and responded to my inquiries quickly. I appreciate the upfront and honest nature of everyone I came in contact with at the dealership. More

All the time excellent services by Russ Darrow except the charges/fees, when used credit card fees. charges/fees, when used credit card fees. More

Excellent experience at Russ Darrow metro mart. Everyone was very professional and friendly. From start to finish, it was a positive experience. was very professional and friendly. From start to finish, it was a positive experience. More