Russ Darrow Kia of Madison

They were a pleasure to work with -- very responsive, helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us! helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us! More

Very Professional and Personable. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. More

Customer service is priority one. The car we bought was at a different Russ Darrow location. Jonathan our salesman drove 45 minutes away to pick up the car and bring it to the Madison The car we bought was at a different Russ Darrow location. Jonathan our salesman drove 45 minutes away to pick up the car and bring it to the Madison dealership. One of the best buying experiences I have had. I recommend dealing with Jonathan you won’t be disappointed. More

Russ Darrell Kia was super easy to work with as soon as I connected with them thru the app the responded right away and we were able to set up a time for me to look at the vehicle I was interested in. They connected with them thru the app the responded right away and we were able to set up a time for me to look at the vehicle I was interested in. They gave me a good deal for my trade in and I was able to drive home in my new car that day More

My husband and I had found a car we were very interested in online, but it turned out it was at the dealership in West Bend. Zack personally went and got the car for us so we could check it out in person. I in online, but it turned out it was at the dealership in West Bend. Zack personally went and got the car for us so we could check it out in person. It was exactly as advertised, and what we were looking for, and all of our interactions with Zack and everyone at Russ Darrow were straightforward and pleasant. As a first-time car buyer, they explained everything clearly and answered all of my questions! We are happy with our experience and our car! More

Stopped to compare a 2023 Kia Sportage to a 2022 Dodge Durango R/T. I had my mind set on the Durango before stepping foot in this dealership. I explained to Tony, my salesman, how I wanted the horsepower, Durango R/T. I had my mind set on the Durango before stepping foot in this dealership. I explained to Tony, my salesman, how I wanted the horsepower, space, and overall reliability. He showed me a Sportage, compared it to the Sorento, and after a test drive, the decision was made. Tony and the Russ Darrow crew helped make the process as easy as possible, and I ended up with a brand new vehicle that met all of my needs. More

The service department was extremely helpful and would come to me with updates on my vehicle. It was a fast and seamless process. They also had popcorn and a variety of drinks to choose from! Will definit come to me with updates on my vehicle. It was a fast and seamless process. They also had popcorn and a variety of drinks to choose from! Will definitely come back for future service! More

I told them what I wanted and they got it. Zach Glynn was the best! Zach Glynn was the best! More

We were welcomed right away and our needs were met exactly. Thank you to all! exactly. Thank you to all! More